Product Analyst

Redo • Draper, UT

1d • Onsite

About The Position

Redo is backed by leading VCs and partners with top e-commerce brands to revolutionize the post-purchase experience. The company streamlines tech stacks, reduces cart abandonment, and optimizes e-commerce. It operates in a fast-paced environment that values autonomy and high agency, seeking individuals who thrive on overcoming ambiguity and challenges. This is a full-time, on-site role located in Draper, Utah. The Product Analyst will be responsible for conducting thorough data analysis, gathering and interpreting business needs, and identifying trends to support product-driven decision-making. The role requires the ability to analyze complex data and communicate insights clearly to merchants, demonstrating how Redo saves revenue. Furthermore, the analyst will strategically identify new revenue opportunities, translating data into successful pitches that enhance partner success. This position involves owning the revenue of real accounts and bridging the gap between raw numbers and strategic business decisions. Redo is an e-commerce platform offering returns management, order tracking, package protection, customer support, checkout optimization, marketing, and cross-border solutions for Shopify merchants and other platforms like Shopify Plus, BigCommerce, CommentSold, and Salesforce Commerce. The company is organized into seven product clouds, venture-backed, and headquartered in Draper, Utah. Redo's product surface is rapidly expanding through organic development and strategic acquisitions, having completed four acquisitions in the last 18 months, with active investments in cross-border, AI-native commerce, and platform diversification.

Requirements

• Strong analytical ability — can dig into messy data and surface the insights that actually matter
• Exceptional communication skills — can explain complex analysis clearly to both technical teams and merchants
• High agency — thrives in ambiguity and executes without waiting for perfect direction
• Proven track record of high performance in academics, work, athletics, or entrepreneurial projects

Nice To Haves

• Sales or revenue-facing experience preferred, especially if you’ve used data to influence decisions or drive customer outcomes

Responsibilities

• Conduct thorough data analysis
• Gather and interpret business needs
• Identify trends to support product-driven decision-making
• Communicate complex analysis to show merchants how Redo is saving their revenue
• Strategically hunt for new revenue opportunities
• Turn data into winning pitches that scale partners' success
• Own the revenue of real accounts
• Bridge the gap between raw numbers and real-world decisions that keep partners winning

Benefits

• Work with the most dynamic and innovative team in Utah
• Immense opportunity for career growth and advancement
• On-site gym with pickleball and basketball courts
• Flexible PTO & company holidays
• A monthly allowance to spend on and support the 4,000+ brands partnered with Redo
• Company HSA contributions
• Weekly lunches & fully stocked break room
• $100 monthly babysitting reimbursement
• Office is minutes from biking and running trails

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed