Product Analyst Senior

Freddie Mac•McLean, VA

4d•$108,000 - $152,000

About The Position

As a Senior Multifamily Digital Product Analyst supporting the Design System team, you will help advance a scalable, governed, and reusable experience foundation for Freddie Mac Multifamily. This role partners closely with design, product, engineering, and business leaders to translate enterprise needs into component strategy, adoption roadmaps, product requirements, and measurable delivery outcomes. You will bring senior-level product judgment, systems thinking, and delivery discipline to help the Design System team improve consistency, accelerate delivery, reduce rework, and support high-quality digital experiences across the Multifamily ecosystem. Freddie Mac Multifamily offers a dynamic, diverse, and inclusive work environment where senior product analysts contribute to strategic transformation initiatives with visibility across product, design, technology, and senior leadership. The Design System team enables teams to build more consistent, accessible, efficient, and scalable digital products by creating shared standards, reusable patterns, and implementation-ready guidance. In this senior role, you will be a key partner to the Design System team and the broader Multifamily Digital Transformation organization. Responsibilities include: Serve as a senior product partner for the Design System team, helping translate design system strategy into prioritized work, delivery plans, and clear execution milestones Lead intake, analysis, and prioritization of design system requests across product teams, balancing stakeholder needs, platform constraints, reuse potential, and business impact Develop clear user stories, requirements, acceptance criteria, release notes, adoption guidance, and decision records for design system capabilities Partner with UX, engineering, accessibility, and product leadership to support component maturity, pattern consistency, contribution workflows, and implementation quality Identify cross-team dependencies, risks, duplicative work, and scaling opportunities; recommend practical solutions that improve delivery efficiency and team alignment Create visibility into design system progress, adoption, backlog health, and value realization through concise reporting and stakeholder communication Facilitate working sessions, design system reviews, planning conversations, SME discussions, and release readiness activities with confidence and senior-level judgment Mentor and guide less experienced analysts by modeling strong product thinking, structured problem solving, stakeholder management, and modern delivery practices.

Requirements

College degree or equivalent work experience required; advanced product, business analysis, UX, or technology experience preferred
Minimum of 5-7 years of related experience in product analysis, business analysis, digital product delivery, UX operations, design systems, or enterprise platform enablement
Strong product judgment with the ability to connect user needs, business objectives, technical constraints, and reusable platform capabilities
Experience writing high-quality user stories, acceptance criteria, requirements, process documentation, release guidance, and stakeholder communications
Demonstrated ability to influence our partners through the facilitation of cross-functional decision making, managing competing priorities, and bringing structure to ambiguous problems
Working knowledge of UX practices, accessibility considerations, reusable component libraries, design tokens, Figma, Jira, Confluence, and modern agile delivery practices
Ability to develop and communicate metrics that demonstrate adoption, reuse, cycle-time improvements, quality gains, or other design system value indicators
Excellent communication skills with the ability to present complex ideas clearly to technical, design, product, business, and senior leadership audiences
Experience in the primary or secondary mortgage market, Multifamily business processes, or enterprise digital transformation highly desirable
Strategic systems thinker who can connect component-level work to product outcomes and business value
Trusted cross-functional partner who builds alignment across design, engineering, product, accessibility, and business teams
Strong operator who brings clarity, prioritization, and momentum to complex and ambiguous work
Excellent communicator who can tailor messages for practitioners, product teams, and senior leaders
Curiosity, initiative, and ownership mindset with a strong commitment to reusable, accessible, and scalable digital experiences

Nice To Haves

advanced product, business analysis, UX, or technology experience preferred
Experience in the primary or secondary mortgage market, Multifamily business processes, or enterprise digital transformation highly desirable

Responsibilities

Defining and maintaining a strategic roadmap for reusable design system components, patterns, and product guidance aligned to Multifamily priorities
Partnering with designers, engineers, product owners, and accessibility partners to translate experience standards into clear requirements, acceptance criteria, and implementation-ready documentation
Driving adoption of shared components and patterns across product teams to improve consistency, reduce duplicate design and development work, and accelerate delivery
Establishing governance routines that support intake, prioritization, release planning, contribution models, design reviews, and decision-making for the Design System team
Connecting design system investments to measurable business outcomes such as delivery efficiency, quality improvements, risk reduction, accessibility alignment, and increased reuse
Collaborating with senior stakeholders to identify cross-product needs, resolve dependencies, and guide teams toward scalable enterprise experience solutions
Serve as a senior product partner for the Design System team, helping translate design system strategy into prioritized work, delivery plans, and clear execution milestones
Lead intake, analysis, and prioritization of design system requests across product teams, balancing stakeholder needs, platform constraints, reuse potential, and business impact
Develop clear user stories, requirements, acceptance criteria, release notes, adoption guidance, and decision records for design system capabilities
Partner with UX, engineering, accessibility, and product leadership to support component maturity, pattern consistency, contribution workflows, and implementation quality
Identify cross-team dependencies, risks, duplicative work, and scaling opportunities; recommend practical solutions that improve delivery efficiency and team alignment
Create visibility into design system progress, adoption, backlog health, and value realization through concise reporting and stakeholder communication
Facilitate working sessions, design system reviews, planning conversations, SME discussions, and release readiness activities with confidence and senior-level judgment
Mentor and guide less experienced analysts by modeling strong product thinking, structured problem solving, stakeholder management, and modern delivery practices