Producer Resource Group Coordinator

Lockton•Denver, CO

About The Position

The PRG Coordinator is the primary resource for office hospitality services, delivering polished meeting and guest experiences for executives, producers, clients, prospects, carrier partners, associates, and other office guests. The role ensures business meetings and guest experiences are planned and executed professionally, consistently, and with attention to detail. Working closely with department leadership, the coordinator also supports PRG-related initiatives. The coordinator manages hospitality requests and meeting logistics, including conference-room reservations, room setup, catering, technology readiness, guest accommodations, meeting materials, vendors, and day-of support. The role maintains professional, organized, welcoming, stocked, and presentation-ready meeting rooms, common areas, and guest-facing spaces, and partners with Executive Assistants on hospitality components of meetings. The position maintains hospitality procedures, templates, resources, inventory, supplies, and service standards; coordinates relevant vendors; and tracks hospitality expenditures and budgets as assigned. It also provides expanded coordination for complex, high-profile, and executive-level meetings, developing plans, timelines, run-of-show documents, preparation checklists, attendee logistics, and follow-up resources as needed. The coordinator uses Microsoft Copilot and other approved tools to improve planning, communication, documentation, workflows, and follow-through; identifies opportunities to simplify, automate, and standardize recurring processes; and evaluates meeting and guest experiences to recommend improvements. Other work-related duties may be assigned.

Requirements

Three or more years of experience in hospitality, office administration, meeting coordination, executive support, client services, or a related field.
Bachelor’s degree or equivalent combination of education and relevant experience.
Strong organizational, coordination, project management, communication, and customer-service skills.
Ability to work independently, manage multiple priorities, exercise sound judgment, demonstrate strong attention to detail, anticipate needs, and adapt to changing business requirements.
Proficiency with Microsoft Outlook, Teams, Word, Excel, PowerPoint, Copilot, and other approved technology tools.
Demonstrated ability to build strong relationships with executives, business leaders, associates, vendors, and external partners.
Strong verbal, written, and interpersonal skills to interact with clients, executives, project team members, and associates at all levels of responsibility, representing Lockton in a highly professional manner.
Results-oriented, adaptable, and proactive.
Ability to handle confidential information with discretion and trust.
Ability to comply with company policies and procedures and proactively protect the confidentiality of client and company information.
Demonstrated ability to follow through promptly on tasks to completion.
Legally able to work in the United States.

Responsibilities

Serve as the primary resource for hospitality-related requests, meeting support, and guest experiences across the office.
Coordinate hospitality services and logistics for client, prospect, carrier, producer, executive, leadership, training, and other business meetings.
Manage conference-room reservations, room setup, catering, technology readiness, guest accommodations, meeting materials, vendors, and day-of support.
Keep meeting rooms, common areas, and guest-facing spaces professional, organized, welcoming, stocked, and presentation-ready.
Partner with Executive Assistants to support hospitality-related components of meetings.
Provide guidance on hospitality standards, processes, vendors, resources, and meeting best practices.
Maintain hospitality procedures, templates, resources, inventory, supplies, and service standards.
Coordinate vendor services related to catering, facilities, meetings, and guest experiences.
Track hospitality-related expenditures and budgets as assigned.
Support special projects, office initiatives, and business meetings as assigned.
Provide expanded coordination for complex, high-profile, and executive-level meetings as assigned.
Partner with meeting sponsors and stakeholders to understand objectives, attendee expectations, confidentiality needs, hospitality requirements, and deliverables.
Develop meeting plans, timelines, run-of-show documents, preparation checklists, attendee logistics, and follow-up resources as needed.
Use Microsoft Copilot and other approved tools to improve meeting planning, communication, documentation, checklists, workflows, and follow-through.
Identify opportunities to simplify, automate, and standardize recurring hospitality and meeting-support processes.
Evaluate meeting and guest experiences to identify service gaps and recommend improvements.
Perform other work-related duties as assigned.