Produce/Primetime Asst Dept Leader

Kroger•Richmond, VA

About The Position

Provide leadership support and direction during primetime hours (3 p.m.–7 p.m. Monday–Friday; 11 a.m.–7 p.m. Saturday–Sunday) to drive sales and enhance the customer experience. Partner with the store leader and department leader to develop a high-performance culture in which associates are aligned with the business strategy and receive the knowledge and training needed to deliver a consistently great experience for every customer, every time. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

  • Excellent oral and written communication skills.
  • Ability to handle stressful situations.
  • Knowledge of basic math, including counting, addition, and subtraction.
  • Ability to perform essential job functions with or without reasonable accommodation.

Nice To Haves

  • High school diploma or GED.
  • Produce or retail experience.
  • Management experience.
  • Second-language skills in speaking, reading, and/or writing.

Responsibilities

  • Promote trust and respect among associates with a positive attitude; communicate company, department, and job-specific information to associates.
  • Establish department performance goals and empower associates to meet or exceed targets through teamwork.
  • Ensure orders are put up in a timely manner, work backstock, rotate product, and replenish throughout the day.
  • Train and develop associates on job performance and participate in the performance appraisal process.
  • Create a welcoming customer environment by answering product questions, responding to requests, making suggestions, and locating products.
  • Inform customers of produce specials and offer product samples to help them discover new items.
  • Ensure merchandising standards are followed; inspect products for quality and freshness and take appropriate action.
  • Create and execute sales promotions in partnership with store management.
  • Inform and educate department associates about current, upcoming, and special in-store promotions, especially those affecting the department.
  • Ensure in-stock behaviors are executed daily.
  • Implement the department’s period promotional plan.
  • Ensure hourly conditioning takes place so products remain fresh and displays are clean.
  • Keep backroom and prep areas clean and ensure 5S practices are followed.
  • Ensure a good close is executed to achieve morning readiness.
  • Plan and organize inventory; monitor inventory and stocking conditions, note discrepancies, and train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
  • Maintain proper temperatures in cases and coolers and maintain temperature logs.
  • Reinforce safety programs by following safety procedures, identifying unsafe conditions, practicing preventive maintenance through proper equipment inspections, and notifying store management about repairs and customer or employee accidents.
  • Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
  • Follow all local, state, and federal laws and company guidelines.
  • Perform the essential job functions of the position with or without reasonable accommodation.
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