Produce/Primetime Asst Dept Leader

Kroger•Farmington Hills, MI

About The Position

Provide leadership support and direction during primetime hours (3 p.m.–7 p.m. Monday through Friday; 11 a.m.–7 p.m. Saturday and Sunday) to drive sales and enhance the customer experience. Partner with the store leader and department leader to develop a high-performance culture in which associates are aligned with the business strategy and receive the knowledge and training needed to deliver a consistently great experience for every customer, every time. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Excellent oral and written communication skills.
Ability to handle stressful situations.
Knowledge of basic math, including counting, addition, and subtraction.
Must be able to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

High school diploma or GED.
Produce or retail experience.
Management experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Promote trust and respect among associates, maintain a positive attitude, and communicate company, department, and job-specific information.
Establish department performance goals and empower associates to meet or exceed targets through teamwork.
Ensure orders are put up in a timely manner; work backstock, rotate product, and replenish throughout the day.
Train and develop associates and participate in the performance appraisal process.
Create a welcoming customer environment by answering questions about products, responding to questions, making suggestions, and locating products.
Inform customers about produce specials and offer product samples to help them discover new items.
Ensure merchandising standards are followed; inspect products for quality and freshness and take appropriate action.
Create and execute sales promotions in partnership with store management.
Inform and educate department associates about current, upcoming, and special in-store promotions, especially those affecting the department.
Ensure in-stock behaviors are executed daily.
Implement the department’s period promotional plan.
Ensure hourly conditioning takes place so products remain fresh and displays are clean.
Keep backroom and prep areas clean and ensure 5S practices are followed.
Ensure a good close is performed to achieve morning readiness.
Plan and organize inventory; monitor inventory and stocking conditions, note discrepancies, and train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
Ensure proper temperatures are maintained in cases and coolers and temperature logs are maintained.
Reinforce safety programs by following safety procedures, identifying unsafe conditions, properly inspecting equipment as preventive maintenance, and notifying store management of items needing repair and of customer or employee accidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Follow all local, state, and federal laws and company guidelines.
Perform the essential job functions with or without reasonable accommodation.