PRODUCE/PRIMETIME ASST DEPT LEADER

The Kroger Co.•Fenton, MI

About The Position

The Produce/Primetime Assistant Department Leader provides leadership support and direction during primetime hours (3 p.m.–7 p.m. Monday through Friday; 11 a.m.–7 p.m. Saturday and Sunday) to drive sales and enhance the customer experience. In partnership with the store leader and department leader, this role helps develop a high-performance culture in which associates understand the business strategy and receive the knowledge and training needed to deliver a consistently great experience for every customer. The role demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety. The position supports department operations, associate development, merchandising, inventory, customer service, promotions, and safety. It helps ensure products are replenished, fresh, properly displayed, and available; department and prep areas are clean; and the store is ready for the morning. The role must be able to perform the essential job functions with or without reasonable accommodation.

Requirements

Excellent oral and written communication skills.
Ability to handle stressful situations.
Knowledge of basic math, including counting, addition, and subtraction.
Must be able to perform the essential job functions with or without reasonable accommodation.

Nice To Haves

High school diploma or GED.
Any produce or retail experience.
Any management experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Promote trust and respect among associates, maintain a positive attitude, and communicate company-, department-, and job-specific information.
Establish department performance goals and empower associates to meet or exceed targets through teamwork.
Ensure orders are put up in a timely manner; work backstock, rotate products, and replenish throughout the day.
Train and develop associates on job performance and participate in the performance appraisal process.
Welcome customers and answer questions about products sold in the department and throughout the store; respond to questions, make suggestions, and locate products.
Inform customers of produce specials and offer product samples.
Ensure merchandising standards are followed; inspect products for quality and freshness and take appropriate action.
Create and execute sales promotions in partnership with store management.
Inform and educate department associates about current, upcoming, and special in-store promotions, especially those affecting the department.
Ensure in-stock behaviors are executed daily and implement the department’s period promotional plan.
Ensure hourly conditioning takes place so products remain fresh and displays are clean.
Keep backroom and prep areas clean and ensure 5S practices are followed.
Ensure a good close is executed to achieve morning readiness.
Plan and organize the inventory process; monitor inventory and stocking conditions, note discrepancies, and train department associates on inventory, stocking, and Computer Assisted Ordering (CAO).
Ensure proper temperatures are maintained in cases and coolers and temperature logs are maintained.
Reinforce safety programs by following safety procedures, identifying unsafe conditions, properly inspecting equipment, notifying store management of items needing repair, and reporting customer or employee accidents.
Report safety risks or issues and illegal activity, including robbery, theft, or fraud.
Adhere to local, state, and federal laws and company guidelines.