Produce Manager

Calgary Co-op•Calgary, AB

44d•Onsite

About The Position

Calgary Co-op is seeking a Produce Manager to join their team. This role reports to the Centre Manager and is responsible for the overall operations of the Produce department, focusing on improving customer service, program execution, and company profitability. Key responsibilities include scheduling, appraisals, budgeting, and achieving financial results. The position also involves managing the department's image, standards, and ensuring adherence to company programs, policies, and procedures, along with other human resources-related activities. The successful candidate will receive practical training and leadership skills from an experienced Produce Manager through a Management Development training program, covering various aspects of the commodity, including financial management, problem-solving, and HR practices.

Requirements

Grade 12 Education.
Two years’ of Calgary Co-op supervisory experience or Three years’ retail supervisory experience.

Nice To Haves

Post secondary education
Three years’ of retail produce supervisory experience

Responsibilities

Manage the Produce Department in accordance with the company policies, procedures, programs, merchandising standards and overall expectations.
Provide feedback to Centre Manager/Assistant Centre Manager and Produce Operations Director regarding recommendations for continued improvement of operations. Develop and administer action plans to achieve desired results of business plan.
Demonstrate and provide leadership that creates a team environment within the centre.
Provide leadership and direction in the development and achievement of financial results and store budget objectives in the areas of sales, margins, expenses, profits, EHP and inventory turns in relation to overall business plan.
Responsible to assist centres adherence to government regulations in the areas of price integrity, labeling, sanitation and food and safety.
Maintain customer service standards tracking, monitoring and follow-up of customer comments and complaints in a timely efficient manner.
Provide leadership and direction while upholding confidentiality in the areas of employee relations, performance management, security, union contract compliance, administration of policy and procedures and WCB claims.
Coach, mentor and develop Team Members, including overseeing onboarding and providing career development planning and opportunities.
Coordinate yearly performance work plans.
Performs or assists with the year-end performance reviews and development action plans.
Provide leadership in the areas of Occupational Health and Safety (OH&S) including participate in OH&S activities, ensuring employees are knowledgeable about and comply with OH&S policies, procedures and legislation, assist in identifying unhealthy, unsafe situations and ensure corrective action is taken.