Produce Manager

Pay and Save•Albuquerque, NM

12d

About The Position

The Produce Manager oversees the produce department, ensuring compliance with company policies, standards, security measures, and regulations. The role supports proper produce conditions and maximizes store sales and profitability through effective promotional and merchandising execution. The manager models customer service, develops teammates through training and open communication, and provides leadership that supports the company’s guiding principles, core values, and vision. The Produce Manager supervises assigned produce teammates and works frequently with teammates, customers, the corporate office, and vendors. The manager is responsible for inventory, product quality and freshness, staffing, purchasing, merchandising, department operations, and teammate performance. The position also requires maintaining a safe work area and complying with company policies, programs, procedures, and guidelines.

Requirements

High school diploma or equivalent.
Five years of experience in produce department operations.
Completion of a management training program or an equivalent combination of education and experience.
Knowledge of various types of produce products.
Knowledge of and ability to operate produce department equipment.
Ability to read and write English.
Good customer relations skills.
Ability to calculate gross margins and retail prices.
Ability to manage effectively.

Nice To Haves

College background preferred.

Responsibilities

Order produce and manage inventory to ensure freshness, product quality, turnover, and sales.
Maintain thorough knowledge of produce products and explain differences among varieties, including price, taste, preparation, and use.
Make operational decisions and oversee inventory, new product purchases, scheduling, and other department matters to maximize operating results.
Control damaged, spoiled, and out-of-date products and dispose of them according to company policy.
Assess staffing needs; interview and hire produce teammates, coordinate with the Store Manager, and terminate poor-performing teammates when required.
Ensure teammates provide courteous customer service and promptly and courteously address customer requests and complaints.
Verify received produce against vendor invoices and inspect product quality, quantity or weight, and condition.
Communicate and coordinate with the Store Manager, including providing feedback from the store.
Follow approved procedures for receiving, pricing, marking, and restocking products to protect quality, ensure accuracy, and rotate products.
Implement the department merchandising plan.
Train department teammates and ensure they can conduct department walks in accordance with Management Awareness.
Work with manufacturers’ and sales representatives; evaluate vendor promotions and select products in accordance with company policy to support savings, sales, inventory turnover, and customer traffic.
Delegate duties effectively and follow up to ensure satisfactory teammate performance.
Maintain signs, pricing, refrigerated cases, and display shelves through scheduled inspections.
Inform, train, and motivate department teammates; implement disciplinary actions when required to correct policy violations or conduct affecting department or store performance.
Maintain the work area to support a safe environment for teammates and customers.
Ensure department compliance with company policies, programs, procedures, and guidelines, including Management Awareness policies and goals.
Work with teammates to identify root causes of issues and inefficiencies, and regularly communicate company expectations.
Perform other duties as assigned.