Produce Manager

Albertsons Companies•Renton, WA

12d

About The Position

The Produce Manager supervises the day-to-day operation of the Produce Department to meet customer-service, sales, and profit objectives. The role champions company customer-service programs, promotes personalized service, resolves customer concerns, and supports department merchandising, inventory, quality, freshness, sanitation, and safety standards. The manager leads department associates by hiring, training, directing, motivating, scheduling, and monitoring performance, and may recommend personnel actions. The role also performs produce-department tasks and maintains department records, paperwork, and logs. The position requires working knowledge of produce handling and department operations, including trimming, cutting, watering, displaying, rotating, and discarding product. It involves frequent lifting and movement of objects up to approximately 75 pounds, repetitive arm movements, and use of department equipment and ordering systems. Hours vary, and the employee may be required to work nights, weekends, and holidays. The work takes place in a temperature-controlled store, with frequent exposure of hands to water, ice, and cleaning agents and exposure to cold cases at 35°F and a cooler at 28°F.

Requirements

Working knowledge of Produce Department duties, including trimming, cutting, displaying, watering, building displays, rotating, and discarding outdated or spoiled product.
Strong communication, leadership, and interpersonal skills; ability to manage people and remain composed with customers and coworkers.
Knowledge of employment laws and workplace practices.
Understanding of company practices and Produce Department policies and procedures, and ability to judge and react to business activity.
Knowledge of produce varieties, standards, perishability, food safety, food handling, sanitation, labeling, and department procedures.
Ability to frequently reach, lift, stack, and maneuver objects up to approximately 75 pounds; bend, stoop, and reach frequently; and occasionally climb ladders.
Ability to push and pull fully loaded hand trucks, six-wheel carts, and pallet jacks, and perform repetitive arm movements to prepare and package products.
Manual dexterity and good eye-hand coordination.
Mental alertness to complete work safely and accurately; knowledge of basic mathematics and weights and measures.
Ability to operate computer software and electronic ordering devices to order products, plan sales, input inventory and schedules, and print labels.
Ability to operate scales, wrappers, compactors, garbage disposals, and cleaning equipment; use knives and safety cutters; and wear latex gloves.
Extensive knowledge of profit and loss statements.
Good attendance; scheduled hours vary, and nights, weekends, and holidays may be required.

Responsibilities

Champion company and division customer-service programs, promote personalized service, and handle customer relations and complaints positively.
Supervise daily Produce Department operations to achieve customer-service, sales, and profit objectives.
Supervise, motivate, direct, train, and participate in hiring produce personnel; monitor performance and recommend personnel actions.
Schedule personnel to provide adequate coverage and meet service levels and department budget objectives.
Inspect produce sections daily and take corrective action to maintain freshness, quality, in-stock conditions, sanitation, and safety.
Assist with receiving, cleaning, trimming, cutting, watering, and displaying produce.
Create promotional and seasonal displays; control shrink and expenses; monitor ad-item movement and complete required logs and reports.
Order, check, receive, and control inventory; maintain appropriate inventory levels, product quality, eye appeal, and freshness; conduct periodic inventories and maintain accurate records.
Organize and maintain the Produce Department work area and cooler; ensure cleanliness and sanitation of the sales floor, work area, cooler, equipment, wet boxes, and cases.
Implement schematics, merchandise advertised items, follow signing procedures, monitor product flow, and comply with labeling laws, regulations, company policies, and food-safety standards.
Check competitors' prices, product variety, and merchandising procedures.
Assist customers with product suggestions and suggestive selling; make intercom announcements.
Answer incoming calls and resolve customer complaints, reporting them to the Store Director as appropriate.
Assist with emergency procedures during equipment or computer software malfunctions.
Ensure associates are trained and instructed in their duties; monitor performance, report observations, and resolve associate complaints, reporting them to the Store Director as appropriate.
Maintain confidentiality concerning associates, store sales, and company information.
Perform job duties safely, accurately, honestly, and with integrity, and complete other necessary duties.