Produce Manager

Albertsons • Renton, WA

11d • Onsite

About The Position

The Produce Manager supervises the day-to-day functions of the Produce Department to meet customer-service, sales, and profit objectives. The role champions company and division customer-service programs, provides personalized service, addresses customer complaints, and oversees department personnel, scheduling, training, and performance. The manager maintains product quality, freshness, inventory, sanitation, safety, merchandising, and required department records, while assisting with produce operations and customer service as needed. The position is safety-sensitive and requires performing duties safely, accurately, and with honesty and integrity. Scheduled hours may vary, and nights, weekends, and holidays may be required.

Requirements

• Working knowledge of Produce Department duties, including trimming, cutting, displaying, watering, building displays, rotating products, and discarding spoiled or outdated products.
• Strong communication, leadership, and interpersonal skills; ability to manage people and maintain composure with customers and coworkers.
• Knowledge of employment laws and workplace practices.
• Understanding of company practices and Produce Department policies and procedures; ability to judge and react to business activity.
• Knowledge of produce varieties, standards, perishability, food safety, food handling, sanitation, labeling, and department procedures.
• Knowledge of basic mathematics and weights and measures.
• Extensive knowledge of profit and loss statements.
• Ability to use computer software and electronic ordering devices to order products, plan sales, enter inventory and schedules, and print labels.
• Ability to operate scales, wrappers, compactors, garbage disposals, and pallet jacks; use cleaning supplies and equipment, knives, and safety cutters; and wear latex gloves.
• Frequently reach, lift, stack, and maneuver objects weighing up to approximately 75 pounds; bend, stoop, and reach frequently; occasionally climb ladders; push and pull fully loaded hand trucks, six-wheel carts, and pallet jacks; and perform repetitive arm movements.
• Manual dexterity, good eye-hand coordination, and mental alertness to complete work safely and accurately.
• Good attendance is required.
• Able to work in a temperature-controlled store, handle products in cases at 35°F and in a cooler at 28°F, and work with frequent hand exposure to water, ice, and cleaning agents.
• May be required to work nights, weekends, and holidays; scheduled hours will vary.

Responsibilities

• Champion company and division customer-service programs, provide personalized service, assist customers with product suggestions, and resolve customer complaints.
• Supervise, motivate, direct, train, and participate in hiring Produce Department personnel; monitor performance and recommend or report personnel actions and observations.
• Schedule personnel to ensure appropriate coverage, service levels, and department budget objectives.
• Inspect produce sections and take corrective action to maintain product freshness, quality, quantity, sanitation, and safety standards.
• Assist with receiving, cleaning, trimming, cutting, watering, displaying, rotating, and discarding produce; maintain in-stock conditions and prevent sale of spoiled or outdated products.
• Implement promotional, seasonal, and advertised-item displays; follow schematics and signing procedures and monitor product flow.
• Order, check, receive, and control inventory; conduct periodic inventories and maintain accurate inventory and department records.
• Control shrink and expenses; monitor sales, labor, ad-item movement, and department paperwork and logs.
• Maintain and organize the Produce Department work area, cooler, sales floor, equipment, wet boxes, and cases; ensure cleanliness and sanitation.
• Comply with retail labeling laws, applicable federal, state, and local regulations, company policies, and health and food-safety standards.
• Check competitors’ prices, product variety, and merchandising procedures.
• Make intercom announcements, answer and respond to incoming calls, and report or escalate customer and associate complaints to the Store Director as appropriate.
• Assist with emergency procedures during equipment or computer software malfunctions and maintain confidentiality concerning associates, store sales, and company information.
• Perform other necessary and required duties.

Benefits

• Medical, dental, vision, disability, and life insurance, subject to eligibility and applicable terms.
• Sick pay accrued based on hours worked.
• PTO/vacation pay accrued based on hours worked.
• Nine paid holidays annually.
• Bereavement pay.
• Retirement benefits, including pension and/or 401(k) eligibility, subject to length of service, hours worked, and applicable terms.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed