Produce Manager

Lowe's Market (Lowes)•Albuquerque, NM

14d

About The Position

The Produce Manager oversees the produce department to ensure proper produce conditions, maximize sales and profitability, and execute promotional and merchandising programs in accordance with company policies and procedures. The manager models customer service, develops teammates, encourages open communication and continual learning, and promotes a culture aligned with the company’s guiding principles, core values, and vision. The role leads assigned produce teammates and coordinates frequently with teammates, customers, the corporate office, and vendors. It is responsible for department operations, inventory, purchasing, staffing, training, merchandising, policy compliance, and maintaining a safe work area. The position may also be assigned other duties and responsibilities.

Requirements

High school diploma or equivalent required.
Five years of experience in produce department operations.
Completion of a management training program or an equivalent combination of education and experience.
Knowledge of various types of produce.
Ability to operate produce department equipment.
Ability to read and write English.
Good customer relations skills.
Ability to calculate gross margins and retail prices.
Ability to manage effectively.

Nice To Haves

College background preferred.

Responsibilities

Order and manage inventory to maintain freshness, product quality, turnover, and sales.
Maintain thorough knowledge of produce varieties, including differences in price, taste, preparation, and use.
Make operational decisions regarding work procedures, inventory, product purchases, scheduling, and other factors affecting operating results.
Control damaged, spoiled, and out-of-date products and ensure proper disposition according to company policy.
Assess staffing needs; interview and hire produce teammates, coordinate with the Store Manager, and terminate poor-performing teammates when required.
Ensure teammates provide courteous customer service and handle requests and complaints promptly and courteously.
Verify produce deliveries against vendor invoices and check product quality, quantity or weight, and condition.
Communicate and coordinate with the Store Manager, including providing feedback from the store.
Follow approved procedures for receiving, pricing, marking, and restocking products to protect quality, ensure accuracy, and maintain product rotation.
Implement the department merchandising plan.
Train department teammates, including training them to conduct department walks in accordance with Management Awareness.
Work with manufacturers and sales representatives and evaluate vendor promotions in accordance with company policy to select products that support savings, sales, inventory turnover, and customer traffic.
Delegate duties effectively and follow up to ensure satisfactory teammate performance.
Maintain signs, pricing, refrigerated cases, and display shelves through scheduled inspections.
Inform, train, and motivate teammates; apply disciplinary action when required to address policy violations or behavior adversely affecting department or store performance.
Maintain the work area to provide a safe environment for teammates and customers.
Ensure department compliance with company policies, programs, procedures, guidelines, and Management Awareness policies and goals.
Work with teammates to identify root causes of issues and inefficiencies, and regularly communicate company expectations to teammates.
Interact with customers regularly.
Perform other duties as assigned.