Produce Lead

SpartanNash • Traverse City, MI

6d • Onsite

About The Position

As a member of SpartanNash, a food solutions company and part of the C&S Wholesale Grocers family of companies, the Produce Lead is responsible for leading day-to-day department operations in a retail store when the department manager is absent or as directed. The role ensures associates are trained, the department is fully staffed, operations meet company standards, and department goals and key performance indicators are achieved.

The Produce Lead orders and maintains inventory, checks incoming orders, oversees stocking and production, and helps maintain product quality, freshness, rotation, and department presentation. The role supports the department manager with scheduling, labor and payroll control, staffing, training, performance management, career development, goal setting, forecasting, and plans to meet company objectives. The Lead follows company procedures, safety and food-safety expectations, guest experience guidelines, and established operating standards. Assignments may include tasks in other departments as customer experience needs require.

Requirements

• High school graduate or equivalent GED required.
• Strong written and verbal communication skills and bookkeeping skills.
• Good organization, prioritization, decision-making, problem-solving, and conflict-management skills.
• Strong leadership abilities and capability to work in a hands-on environment.
• Good strategic planning and business acumen skills.
• Good knowledge of retail store operations and retail management systems.
• Proficiency in Word, Excel, Outlook, and PowerPoint.
• Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
• Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.
• Ability to work in a retail store environment with varied temperatures and exposure to outside weather conditions.
• Work visa sponsorship is not available for this position.

Nice To Haves

• 0–2 years of retail experience preferred.
• Suggestive selling and product knowledge preferred.
• Depending on company location, ability to communicate in Spanish is highly desirable.

Responsibilities

• Lead day-to-day department operations in the absence of the department manager or as directed, ensuring associates are trained, the department is fully staffed, and company standards and goals are met.
• Order and maintain department inventory, using inventory control and markdown procedures to minimize known loss and ensure product freshness and quality.
• Review and validate received orders for amount, quality, count or weight, and condition; ensure products are stored appropriately.
• Manage the team’s stocking, production, and other tasks to maintain product quality, production planning, accuracy, and date-sensitive rotation; ensure spoiled or damaged products are handled according to guidelines.
• Maintain familiarity with products carried in the department and throughout the store.
• Know the advertising items, special prices, coupon deals, and other features applicable to store sales and rewards programs.
• Communicate and execute the weekly and period Flight Plan according to company expectations and timelines.
• Use required tools and software to manage scheduling according to forecasted guidelines and company policies and timelines.
• Support the department manager with work schedules, labor control, overtime control, and payroll expenses.
• Implement Our Winning Recipe and model company core values and competencies.
• Support department management, including associate staffing, training, performance management, and career development.
• Support development and monitoring of department goals and forecasts, as required.
• Attend and participate in daily huddles, manager meetings, and district- and company-level meetings as required.
• Maintain a clean, attractive, and well-stocked department using structure-of-the-day guidelines and Prime Time standards.
• Support development and implementation of plans to meet company goals and key performance indicators.
• Follow PPE and safety guidelines, food safety and cleaning expectations, and guest experience guidelines.
• Perform tasks in other departments as assigned based on customer experience needs.
• Perform additional responsibilities as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED