Produce Lead

SpartanNash•Paw Paw, MI
•Onsite

About The Position

The Produce Lead is responsible for leading day-to-day department operations in a retail store when the department manager is absent or as directed. The role helps ensure associates are trained, the department is fully staffed, operations meet company standards, and department goals and key performance indicators are achieved. The position supports the department manager with staffing, training, performance management, scheduling, labor and payroll control, goal setting, forecasting, and associate development. The Produce Lead orders and maintains inventory, validates received orders, oversees product storage and handling, and coordinates stocking and production to support product quality, freshness, accuracy, and date-sensitive rotation. The role helps maintain an attractive, clean, and well-stocked department, follows food safety and safety requirements, and supports a positive guest experience. The position may also be assigned work in other departments based on customer experience needs. The role is based at 847 S. Kalamazoo Ave., Paw Paw, Michigan 49079. Work takes place in a typical retail store environment with varied temperatures and possible exposure to outside weather conditions. Travel requirements vary by assignment.

Requirements

  • High school graduate or equivalent GED required.
  • 0–2 years of retail experience preferred.
  • Strong written and verbal communication and bookkeeping skills.
  • Good organization, prioritization, decision-making, problem-solving, and conflict-management skills.
  • Strong leadership abilities and capability to work in a hands-on environment.
  • Good strategic planning and business acumen skills.
  • Good knowledge of retail store operations and knowledge of retail management systems.
  • Proficiency in Word, Excel, Outlook, and PowerPoint.
  • Ability to lift and/or move up to 30 pounds frequently and up to 50 pounds occasionally.
  • Ability to stand and walk for extended periods and bend, stoop, twist, and turn frequently.

Nice To Haves

  • Retail experience, 0–2 years preferred.
  • Suggestive selling and product knowledge preferred.
  • Depending on company location, ability to communicate in Spanish is highly desirable.

Responsibilities

  • Lead day-to-day department operations in the absence of the department manager or as directed, ensuring associates are trained, the department is fully staffed, and company standards and goals are met.
  • Order and maintain department inventory, using inventory-control and markdown procedures to minimize known loss and maintain product freshness and quality.
  • Review and validate received orders for amount, quality, count or weight, and condition, and ensure products are stored appropriately.
  • Manage associates completing stocking, production, and related tasks; ensure product quality, production planning, accuracy, date-sensitive rotation, and appropriate handling of spoiled or damaged products.
  • Maintain familiarity with products throughout the department and store, including advertising items, special prices, coupon deals, and sales and rewards program features.
  • Communicate and execute the weekly and period Flight Plan according to company expectations and timelines.
  • Use required tools and software to manage scheduling according to company policies, timelines, and forecasted guidelines.
  • Support the department manager with work schedules, staffing, labor and overtime control, payroll expense, training, performance management, career development, department goals, and forecasts.
  • Attend and participate in daily huddles, manager meetings, and district- or company-level meetings as required.
  • Maintain a clean, attractive, and well-stocked department using structure-of-the-day guidelines and Prime Time standards.
  • Support development and implementation of plans to meet company goals and key performance indicators.
  • Follow PPE, safety, food safety, cleaning, and guest experience guidelines.
  • Implement Our Winning Recipe and model company core values and competencies.
  • Perform tasks in other departments based on customer experience needs, as assigned.
  • Complete additional responsibilities as assigned.
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