Produce Lead - Eataly Boston

Eataly North America • Boston, MA

9d • $22 - $24

About The Position

A Produce Sales Lead stocks and displays fresh produce while providing customer service that consistently exceeds expectations. The role reports to the Fresh Market Manager. Responsibilities include caring for produce to maintain quality and freshness, receiving and checking deliveries, conducting inventory and ordering based on sales and seasonality, maintaining attractive merchandising and signage, organizing back stock, communicating with customers and management, and keeping the work environment safe and clean.

Requirements

• Ability to understand and implement written and verbal instructions.
• Ability to perform simple mathematical calculations.
• Ability to effectively multitask and organize workflow.
• Excellent communication and customer service skills.
• Ability to maintain well-paced mobility for up to 8 hours.
• Ability to stand, bend, stoop, and lift up to 50 pounds.
• Ability to use a hand truck, cart, box cutter, ladder, label maker, and cleaning supplies.

Nice To Haves

• High school diploma or equivalent preferred.
• Experience in a grocery setting preferred.

Responsibilities

• Stock, rotate, face, trim, wash, cull, and crisp fresh produce according to department procedures to ensure quality and freshness and limit shrink.
• Greet and assist customers, take special orders, and respond to customer inquiries and complaints.
• Receive product deliveries, verify order completion and invoice accuracy, and note discrepancies according to departmental procedures.
• Conduct daily inventory and ordering based on sales and seasonality.
• Ensure floor sets, visual presentations, and signage are faced and attractively merchandised according to quality standards.
• Rotate all items according to first-in, first-out (FIFO) standards.
• Organize and maintain back stock and warehouse storage according to department standards.
• Communicate respectfully and effectively with customers about upcoming events, new merchandise, and product replenishment to increase sales.
• Maintain a safe and clean work environment according to department procedures and federal and state regulations.
• Communicate fresh produce needs, adjustments, and problems promptly and efficiently to the Market Manager.
• Perform other duties as required or assigned.

Benefits

• Medical, dental, and vision insurance.
• Paid time off.
• Paid parental leave.
• 401(k) with match or RRSP.
• Free family meal daily.
• Discounts at Eataly.
• Classes on products and Italian cuisine.
• Referral bonus program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED