Produce Lead - Eataly Boston

Eataly North America • Boston, MA

9d

About The Position

The Produce Sales Lead stocks and displays fresh produce while providing customer service that consistently exceeds expectations. The role includes maintaining produce quality and freshness, receiving deliveries, managing inventory and ordering, merchandising the department, and keeping work and storage areas safe, clean, and organized. The Produce Sales Lead reports to the Fresh Market Manager and performs other duties as required or assigned.

Requirements

• Ability to understand and implement written and verbal instructions.
• Ability to perform simple mathematical calculations.
• Ability to multitask effectively and organize workflow.
• Excellent communication and customer service skills.
• Ability to maintain well-paced mobility for up to eight hours.
• Ability to stand, bend, stoop, and lift up to 50 pounds.
• Ability to use a hand truck, cart, box cutter, ladder, label maker, and cleaning supplies.

Nice To Haves

• High school diploma or equivalent preferred.
• Experience in a grocery setting preferred.

Responsibilities

• Stock, rotate, face, trim, wash, cull, and crisp fresh produce according to department procedures to maintain quality and freshness and limit shrink.
• Greet and assist customers, take special orders, and respond to customer inquiries and complaints.
• Receive product deliveries, verify order completion and invoice accuracy, and note discrepancies according to departmental procedures.
• Conduct daily inventory and ordering based on sales and seasonality.
• Ensure floor sets, visual presentations, signage, and other merchandising are attractive and meet quality standards.
• Rotate items according to first-in, first-out (FIFO) standards.
• Organize and maintain back stock and warehouse storage according to department standards.
• Communicate respectfully and effectively with customers about upcoming events, new merchandise, and product replenishment to increase sales.
• Maintain a safe and clean work environment according to department procedures and federal and state regulations.
• Communicate produce needs, adjustments, and problems promptly and efficiently to the Market Manager.
• Perform other duties as required or assigned.

Benefits

• Medical, dental, and vision insurance
• Paid time off
• Paid parental leave
• 401(k) with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• Referral bonus program

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED