Produce Lead | Availability Required 4 am to 11:15 pm

Good Food Holdings Companies • Portland, OR

22h • $20 - $26 • Onsite

About The Position

Assists with the coordination and execution of department operations and work, including ordering and inventory control. Cleans, trims, packages, processes, rotates and stocks produce. Provides exceptional customer service and contributes to a positive and collaborative team environment. This role requires working a schedule informed by business needs, which may include evenings, weekends, and holidays. The position also involves maintaining food and work safety standards and engaging customers in a friendly manner to exceed expectations.

Requirements

• Must complete and maintain any required food and work safety trainings/certifications.
• Works a schedule that is informed by the needs of the business and may be subject to change seasonally or due to varying staffing needs.
• Demonstrates reliable and predictable attendance, in accordance with attendance policy and all applicable laws.
• Shifts tasks as priorities and circumstances change based on needs and conditions of department and whole store as needed.
• Demonstrates a solutions-oriented approach to problems or concerns.
• Represents company values and demonstrates commitment to valuing diversity and contributing to an inclusive working and learning environment.
• Works cooperatively and positively with fellow team members, customers, and vendors.
• Gives and receives feedback in a constructive manner.
• Responds to feedback in order to improve performance.
• Conserves company resources.
• Works in a manner consistent with company mission, vision, values, and sustainability program.
• Adheres to work and food safety policies set forth by the company and all local, state, and federal regulatory agencies.
• Contributes to store cleanliness and maintains equipment.
• Informs store/department management of any problems.
• Observes all company rules and policies.
• Understands and complies with specific department or location guidelines, tasks, and responsibilities.
• Demonstrates sound judgment and decision-making in completing job-related tasks.
• Consistently utilizes the DEI lens in work tasks and when working with other teams and stakeholders.
• Basic math and computation skills required.
• Skills to collaborate and communicate effectively and professionally in a team environment and one on one with co-workers, supervisors, and customers.
• Skills to read, understand, and follow through on verbal and written instructions.

Nice To Haves

• Previous customer service, food service, retail or grocery experience preferred.
• Previous produce experience in a retail, farm, or grocery environment preferred.
• Previous supervisory experience preferred.
• Previous ordering/inventory management experience preferred.
• Intermediate proficiency with MS Office.
• Working knowledge with ordering, inventory or other retail specific software preferred.

Responsibilities

• Orders produce products according to business needs and maintains appropriate inventory levels.
• Guides the work of department clerks, including prioritizing and assigning work, training staff, and ensuring quality standards are met.
• Partners with the department management team to maintain excellent department conditions (appearance, cleanliness, signage, service levels).
• Assists customers with product selection, shares product knowledge, and makes recommendations.
• Maintains awareness of current ads, promotions, holidays, and events, and implements plans accordingly.
• Builds displays and arranges products for attractive presentations, highlighting featured items.
• Complies with all company organic standards.
• Maintains professional vendor relationships.
• Completes customer special orders and provides follow-through.
• Stocks and rotates products, paying attention to quality and expiration dates.
• Cleans, trims, packages, prices, rotates, and stocks produce department products.
• Maintains accurate pricing and signage that meet merchandising standards.
• Demonstrates excellent knowledge of products and culinary terminology.
• Coordinates with Store Operations for in-store tastings.
• Follows company procedures for processing invoices, transfers, and credits.
• Handles damaged and spoiled product according to company policy.
• Maintains organization, rotation, and cleanliness of back stock areas.
• Participates in inventories.
• Responds to emails and other communications in a timely manner.
• Notifies department manager of any situations affecting customer service, safety, productivity, security, or the store.
• Performs other tasks and duties as assigned.

Benefits

• Employee Assistance Program (EAP)
• 30% staff shopping discount
• Medical, dental, vision, pre-tax spending accounts, life, accidental death & dismemberment (AD&D), and disability benefits (for full-time, regular-status staff working 24+ hours/week after 60 days)
• 401(k) program (for staff 21+ who have worked 60 days)
• Accrued PTO from first day of employment
• Paid holidays (depending on schedule and tenure)
• Supplemental leave pay (such as parental or bereavement)
• Store incentive program based on financial & operational goals
• Paid time for volunteering at a 501(c)3 non-profit
• Discounts on some forms of public transportation
• Adoption assistance
• Up to $40 reimbursement for dinner out or New Seasons Market groceries for their birthday

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed