Produce/Asst Dept Leader

Kroger•Denver, CO

About The Position

The Produce/Asst Dept Leader creates an outstanding customer experience through exceptional service and maintains a safe, clean environment that encourages customers to return. The role is responsible for achieving department sales and profit goals, meeting quality assurance standards, and monitoring the department’s functions and activities. The position demonstrates the company’s core values of respect, honesty, integrity, diversity, inclusion, and safety.

Requirements

Excellent oral and written communication skills.
Knowledge of basic math, including counting, addition, and subtraction.
Ability to handle stressful situations.
Current food handlers permit once employed.

Nice To Haves

High school diploma or GED.
Management experience.
Produce or retail experience.
Ability to speak, read, and/or write in a second language.

Responsibilities

Promote trust and respect among associates and maintain a positive attitude.
Communicate company, department, and job-specific information to associates.
Establish department performance goals and empower associates to meet or exceed targets through teamwork.
Develop adequate schedules to manage customer volume.
Train and develop associates, monitor job performance, and participate in performance appraisals.
Welcome customers, answer questions, make suggestions, locate products, and help customers feel appreciated.
Inform customers about produce specials and offer samples to introduce them to new items.
Inspect products for quality and freshness and take appropriate action.
Develop and implement a department business plan to achieve desired results.
Create and execute sales promotions in partnership with store management.
Inform and educate department associates about current, upcoming, and special in-store promotions.
Prepare and submit seasonal critiques for the sales and merchandising supervisor.
Implement the department’s promotional plan for each period.
Assist management with the store and department budget, expense control, profit-and-loss reviews, and appropriate action on financial reports.
Schedule price changes and update shelf tags and promotional signs.
Plan and organize inventory processes; monitor inventory and stocking conditions; address discrepancies; and train associates on inventory, stocking, and Computer Assisted Ordering (CAO).
Ensure proper temperatures in cases and coolers and maintain temperature logs.
Reinforce safety programs by following procedures, identifying unsafe conditions, inspecting equipment, reporting repair needs, and reporting customer or employee accidents.
Report safety risks, issues, and illegal activity, including robbery, theft, or fraud.
Follow local, state, and federal laws and company guidelines.
Work cooperatively in a fast-paced and sometimes stressful environment and manage conflict reasonably and cooperatively.
Handle customer and business information honestly and with integrity.
Follow directions and seek assistance when needed to resolve customer and business issues.
Provide support and assistance through direct interaction with minors, individuals with special needs, and older adults.
Perform the essential job functions with or without reasonable accommodation.