Procurement & Vendor Operations Lead

Global Relay • Vancouver, BC

9d

About The Position

The Procurement & Vendor Operations Lead (Finance) will play a key role in managing the procurement function (titled “Vendor Success” at Global Relay), supplier relations, and the travel function within the Finance department. This role manages the Vendor Success Coordinator and works closely with the Vendor Success and Travel teams both within the Finance department and cross-functionally to implement scalable processes, secure favourable commercial terms, streamline vendor and travel management systems, and drive operational efficiency while ensuring compliance with financial controls. As the lead, this role will involve project management to coordinate discussions with cross-functional stakeholders and ensure procurement projects and travel requests are delivered successfully and on time.

Requirements

• Bachelor’s degree in Business Administration, Supply Chain, Finance, or a related field
• 5+ years experience in vendor management, procurement, or operations
• at least 1-2 years in a supervisory or lead role
• Strong negotiation, analytical, and communication skills
• Proven ability to manage contract lifecycles, interpret and conduct financial analysis over commercial terms of contracts to support decision-making
• Experience implementing new systems or process improvements
• Ability to exercise professionalism and confidentiality in financial matters
• Familiarity with the Microsoft Office suite (Outlook, Word, Excel)

Nice To Haves

• Knowledge of corporate travel management and vendor compliance is an asset
• SaaS experience is an asset
• Experience with dedicated procurement tools/systems is an asset
• Familiarity with cloud-based accounting software (e.g. NetSuite, Salesforce, etc.) is an asset but not required

Responsibilities

• Lead the financial procurement and vendor operations function, leveraging project management expertise to drive stakeholder alignment, accountability, and on-time approval of contracts
• Act as first line review of all financial aspects of vendor contracts and travel requests to secure favourable financial terms, including competitive pricing and rebates, mitigate risks, and ensure compliance with policies/processes while also assessing business cases, evaluating ROI, and offering recommendations
• Manage the Finance triage process for procurement and vendor requests by determining priorities and collaborating with Finance and cross-functional teams to ensure timely resolution of issues and escalation as needed
• Own the creation of KPIs and reporting frameworks, tracking and analyzing key metrics that address stakeholder requirements and inform financial forecasting and reporting
• Work within the Finance function and cross-functionally to create budgets and present KPIs to stakeholders to support cost management, operational efficiency, and strategic decision-making
• Review and approve purchase orders for accuracy, budget alignment, and compliance with company policies and authorization limits
• Drive the implementation of new vendor management systems, tools, and workflows to improve efficiency and visibility
• Serve as a key point of contact for Finance escalations and ensure timely resolution of vendor-related and internal procurement-related Finance issues
• Support the end-to-end vendor lifecycle, including sourcing, onboarding, and performance management
• Evaluate vendor risk, compliance and financial stability as part of due diligence for vendor onboarding
• Standardize and document Vendor Success Finance processes, including onboarding checklists
• Perform ad hoc financial analysis on vendor spend and pricing models and cost-benefit evaluations to support business decisions
• Oversee the Travel function by triaging travel requests, reviewing purpose and expenses, and providing transparent budgeting and reporting, while maintaining ease of experience for business travelers
• Assist with travel policy updates, vendor data integration, and travel communications as needed
• Lead, mentor, and develop the Vendor Success Coordinator, Travel Administrative Assistant and other junior personnel to ensure efficient daily operations and professional growth
• Assist with other cross-functional projects and tasks ad hoc

Benefits

• competitive compensation and benefits
• comprehensive extended health benefits program, including virtual healthcare and a wellness allowance
• annual allotted vacation days, which increase based on tenure
• Paid sick days
• maternity/parental enhancement program
• bonus
• RRSP contribution matching program
• subsidized meal program, courtesy of our talented in-house culinary team! (For Vancouver-based employees)

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees