About The Position

The Procurement Process Excellence Program Manager provides day-to-day support for procurement systems, including troubleshooting user issues, managing enhancement requests, and administering user access and security. The role improves procurement processes, workflows, and data capture; translates business requirements into scalable system and process solutions; and supports system enhancements, automation, digital tools, and analytics. It partners with IT and business stakeholders to standardize procurement practices and ensure compliance with internal policies, regulatory requirements, and audit standards. The position leads cross-functional procurement transformation initiatives, defining scope, timelines, milestones, and deliverables while managing risks, dependencies, and stakeholder expectations. It tracks outcomes and supports successful delivery of business objectives. The role also provides training and onboarding, supports change management, maintains documentation and best practices, and establishes procurement process governance frameworks. The position works in an office environment. Employees must attend scheduled training and follow site EHS procedures and Corporate EHS standards, including using required protective equipment. Depending on location, the role may also be responsible for executing and maintaining applicable quality and environmental management standards. The employee is expected to adhere to the company’s ICARE values.

Requirements

  • Bachelor’s degree in Business Administration, Supply Chain Management, Finance, Information Systems, Data Analytics, or a related field.
  • At least 7 years of experience in procurement, supply chain, or business process management.
  • Experience in procurement transformation or digital procurement tools.
  • Proven experience supporting or managing ERP systems such as Oracle or SAP and related procurement tools.
  • Experience in process improvement, transformation initiatives, or system implementations.
  • Experience working cross-functionally with IT, Finance, and business stakeholders.
  • Experience leading or contributing to projects with multiple stakeholders and competing priorities.
  • Strong data analysis and data quality management skills.
  • Understanding of procurement processes.
  • Ability to independently troubleshoot system and data issues.
  • Strong communication and cross-functional collaboration skills.
  • Strong analytical and problem-solving skills, including ability to analyze data, understand trends, and develop action plans.
  • High proficiency with MS Office Suite, Google Workspace, and internet applications.
  • Ability to balance competing priorities and work in a fast-paced, deadline-oriented environment.
  • Ability to work with and influence peers, customers, and senior management.
  • Ability to work independently.
  • Ability and willingness to work off-hours to support a global team.
  • Self-motivated, with critical attention to detail, deadlines, and reporting.
  • Project planning and management experience.
  • Follow applicable safety and environmental procedures and use required PPE.

Nice To Haves

  • Master’s degree, such as an MBA.
  • Relevant certifications, such as CPSM, CSCP, PMP, or Lean Six Sigma.
  • Exposure to automation tools, AI or analytics platforms, or workflow solutions.

Responsibilities

  • Provide day-to-day support for procurement systems, including troubleshooting and resolving user issues.
  • Manage enhancement requests and system functionality improvements.
  • Administer user access and security in compliance with policies and controls.
  • Identify and implement opportunities to streamline procurement processes, workflows, and data capture.
  • Translate business requirements into scalable system and process solutions.
  • Support implementation of system enhancements, automation, and new tools.
  • Drive standardization of procurement policies and practices across business units.
  • Partner with IT to advance automation, digital tools, and analytics capabilities.
  • Act as a liaison between business users and IT teams.
  • Ensure compliance with internal policies, regulatory requirements, and audit standards.
  • Conduct ongoing process reviews and continuous improvement initiatives.
  • Lead cross-functional procurement transformation initiatives.
  • Define project scope, timelines, milestones, and deliverables.
  • Manage project risks, dependencies, and stakeholder expectations.
  • Track outcomes and ensure successful delivery of business objectives.
  • Deliver training and onboarding for systems, tools, and processes.
  • Support change management for new capabilities and process updates.
  • Develop and maintain documentation, standards, and best practices.
  • Establish and sustain procurement process governance frameworks.
  • Attend scheduled training and follow applicable site EHS procedures and Corporate EHS standards, including use of required PPE.
  • Depending on location, execute and maintain applicable quality and environmental management standards.
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