Process Excellence Manager
About The Position
The Process Excellence Manager works with the VP and Director of Business Excellence on initiatives and projects designed to achieve business excellence. The role works across all areas of the business to enhance company performance and effectiveness, with a focus that may include underperforming or maturing markets and potential new markets being evaluated for expansion. The position implements strategies that support the company’s long-term growth vision and optimize business results and returns, including fleet, customer, and contract mix. Its focus changes according to business needs and analysis of the greatest opportunities for improvement. The manager provides strategic support to leadership and constructively challenges existing assumptions and business practices to improve results. The role is remote, with a preference for candidates in Arizona.
Requirements
- Ability to implement innovative business strategies.
- Strong organizational and multitasking abilities.
- Ability to collaborate with teams without direct reporting authority.
- Excellent planning and time-management skills.
- Strong verbal and written communication skills.
- Ability to meet established performance, productivity, and efficiency standards.
- Ability to influence others and lead organizational change.
- Strong presentation, analytical, and problem-solving skills.
- Demonstrated leadership skills, including the ability to influence, coach, and develop others.
- High energy, a positive attitude, and a passion for continuous improvement.
- Leads with integrity, compassion, kindness, and respect while driving accountability and results.
- Strong interpersonal skills and the ability to build trust and collaborate across all levels of the organization.
Nice To Haves
- Continuous Improvement, Lean, or Six Sigma experience.
Responsibilities
- Review market and branch operations to identify opportunities to improve or optimize performance.
- Influence leaders at all levels to inspire change and achieve business excellence while aligning with strategic objectives.
- Help evaluate proposed new markets and coordinate market-entry strategies with senior and regional leadership.
- Facilitate Kaizen events and other continuous improvement activities.
- Coach branch leadership and team members to improve performance and support sustainable change.
- Analyze performance trends to identify areas for improvement.
- Identify, document, and support implementation of best practices.
- Develop and deliver presentations communicating findings, recommendations, and improvement plans.
- Identify root causes and develop practical, sustainable solutions.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
