Procurement Partnering Expert

Roche • Mississauga, ON

2d

About The Position

This role sits within the Business Partnering group which is focused on enabling greater customer centricity in GP by gathering and sharing business insights and feedback, promoting procurement solutions and services and simplifying partnering with procurement for the business. As the Sr. Procurement Partnering Manager, you will work in a dynamic global environment where you will meet the challenge to bring focus on day-to-day customer engagement to enable an excellent, end-to-end customer experience. You act as the primary contact for your respective business customer and, thanks to your deep understanding of procurement and the customer day-to-day procurement-related needs, you provide simple and seamless access for Product Development (Roche’s late-stage R&D / Clinical Development organisation) to procurement, independent of the spend category. You collaborate with customers, internal procurement (i.e. Chapters, networks and capability areas eg core delivery, contracting, solutions, analytics, insights, etc.) and transactional/operations teams to align on needs and opportunity fulfilment or general service enhancements that improve the overall customer experience and realize value for the customer. You work closely with other team members as a Product Development subject matter expert, project or workstream lead to develop strategies, measure and track performance, while also identifying and leveraging synergies across Roche. You act as a customer domain expert through your daily customer engagement, providing business insights and opportunities to the procurement organization, including the tactical/operations teams, to (i) maintain and/or improve the end-to-end procurement experience for Product Development and proactively identify and develop opportunities where procurement can drive greater value realization for the business customer. You are a strategy developer and value driver developing and driving operational and tactical business plans, including prioritization, customer buy-in for/sponsorship of applicable procurement services and solutions tailored to customer needs and aligned to overall customer and procurement strategies. You are a procurement ambassador and customer partner, acting as the primary point of contact for specific customers, focused on simplifying and optimizing the customer experience across procurement, including identifying procurement opportunities, promoting solutions, and advocating for customer compliance (i.e., with policies, tools, processes) and adoption. You will work with your team, broader capability area, networks, and squads/project teams to determine the various roles you can take to deliver or support both project and foundational work. Your successful performance and contribution depend on the full embodiment and demonstration of core mindsets and behaviors, including curiosity, passion, an entrepreneurial spirit, enterprise thinking, inclusive collaboration, and desire for continuous learning that underpin our culture and ways of working.

Requirements

• University degree in Business, Life Sciences, or a related discipline.
• 7+ years of experience in multi-category procurement, key account management, or customer management leadership within complex/matrix organizations.
• Demonstrated background or familiarity with late-stage R&D or Clinical Development operational environments.
• Proven track record in cultivating collaborative senior stakeholder relationships.
• Proven track record in managing complex projects/workstreams.
• Strong enterprise mindset.
• Action-oriented decision-making skills.
• Inclusive communication.
• Business-fluent English skills.

Responsibilities

• Act as the primary contact for respective business customers, providing simple and seamless access to procurement.
• Collaborate with customers, internal procurement teams, and transactional/operations teams to align on needs and opportunity fulfillment.
• Serve as a Product Development subject matter expert and project/workstream lead.
• Develop strategies, measure and track performance, and identify synergies across Roche.
• Act as a customer domain expert, providing business insights and opportunities to the procurement organization.
• Develop and drive operational and tactical business plans, including prioritization and customer buy-in for procurement services.
• Act as a procurement ambassador and customer partner, simplifying and optimizing the customer experience.
• Promote procurement solutions and advocate for customer compliance and adoption.
• Determine roles to deliver or support project and foundational work with team members and broader capability areas.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior