Procurement Officer

City of Charlotte•Charlotte, NC

About The Position

The Procurement Officer is a senior procurement position in the City of Charlotte’s Innovation and Technology Department. The role leads, coordinates, and oversees purchasing activities, with a primary focus on technology purchases and complex services. It provides advanced procurement and contracting expertise to department leaders, managers, technical teams, City departments, suppliers, and other stakeholders. The Procurement Officer ensures compliance with applicable requirements, supports contract administration, recommends process improvements, and guides stakeholders throughout the purchasing process. The position also supports purchasing cards, travel, supplier compliance, spend analysis, ERP capital investment projects, Police and Fire grant-funded projects and contracts, and related departmental financial activities. It develops effective stakeholder relationships, provides training and guidance, analyzes procurement data and processes, and responsibly evaluates emerging technologies, including AI, while protecting confidential information and following applicable requirements.

Requirements

High school diploma or GED equivalent and nine years of related work experience preparing contracts related to purchasing; or a two-year college degree and seven years of such experience; or a bachelor’s degree and five years of such experience; or a master’s degree and three years of such experience. An equivalent combination of education, training, and experience may be considered if it provides the required knowledge, skills, and abilities.
Knowledge of government procurement practices, contract administration, supplier management, purchasing procedures, and applicable City, State, and Federal requirements.
Knowledge of Workday, procurement systems, enterprise resource planning platforms, and standard business software.
Strong communication, organization, time management, negotiation, and customer service skills.
Ability to establish and maintain effective working relationships with internal and external stakeholders.
Ability to prioritize and manage multiple assignments and changing deadlines.
Ability to exercise independent judgment, think critically, solve problems, and make recommendations.
Ability to perform price and cost analysis, provide budget oversight, identify risks, and prepare accurate records and documentation.
Ability to manage complex procurements and contracts.
Ability to provide presentations, training, and guidance to staff and stakeholders.
Ability to evaluate and responsibly use emerging technologies, including AI, while protecting confidential information and following applicable requirements.
Ability to work independently and communicate clearly and concisely in writing and verbally.

Nice To Haves

Experience procuring technology, software, professional services, or other complex services.
Experience working in a government procurement environment.
Experience using Workday, procurement systems, enterprise resource planning platforms, or similar business systems.
Experience supporting contract administration, supplier performance, process improvement, spend analysis, or departmental financial activities.
Experience developing procurement guidance, training materials, or presentations.

Responsibilities

Lead and coordinate complex procurement and purchasing activities for technology goods, services, software, hardware, and professional services.
Prepare and manage contracts, amendments, change orders, purchase orders, recommendations for award, contract closeouts, revenue contracts, grant-related documents, memoranda of understanding, and other procurement documentation.
Provide strategic and operational guidance on procurement requirements, documentation, approvals, and compliance.
Monitor contract activities, supplier performance, quality assurance, reporting, and closeout requirements.
Identify potential risks and develop mitigation strategies with the City Attorney’s Office and other stakeholders.
Develop and maintain effective working relationships with departmental leaders, technical teams, City departments, functional reviewers, suppliers, and external partners.
Help stakeholders navigate purchasing requirements and apply City policies and procedures.
Provide ongoing training, guidance, and support to departmental staff through multiple delivery methods.
Support consensus building and communication among stakeholders with varying needs and priorities.
Analyze procurement activities and available data to identify trends, risks, and opportunities for improvement.
Recommend and support improvements to procurement processes, procedures, policies, and guidance materials.
Identify technology-enabled approaches to improve procurement processes and operational efficiency.
Explore emerging technologies, including AI, responsibly while protecting confidential information and following applicable requirements.
Support purchasing-card and travel activities, including monthly P Card reconciliation processes.
Contribute to spend analysis, financial reporting, invoicing, billing, and other departmental financial activities.
Support ERP capital investment projects, Police and Fire grant-funded projects and contracts, and related compliance requirements.
Provide budget oversight and support financial activities associated with departmental purchasing.