Procurement Business Consultant – Procurement Center of Excellence

MassMutual•Springfield, MA

2d•Hybrid

About The Position

The Procurement Business Consultant plays a key role in shaping how Procurement operates across MassMutual. This is not a traditional sourcing or contracting role—this role focuses on designing, governing, and continuously improving the end-to-end procurement operating model. In this role, you will translate strategy into execution by establishing clear processes, standards, and frameworks that enable Procurement to operate as a unified, high-performing function. You will partner across Procurement, Technology, and the broader business to simplify how work gets done, improve adoption of new capabilities, and ensure our processes deliver measurable value. This is a highly collaborative and visible role where you will bring structure, clarity, and innovation to how Procurement operates—ensuring strong governance, embedded controls, and audit readiness while driving continuous improvement across the organization.

Requirements

High school diploma or equivalent
5+ years of experience in Procurement, Continuous Improvement, Vendor Management, Risk Management, or equivalent consulting experience

Nice To Haves

Experience working in a procurement center of excellence, shared services, or matrixed environment
Experience partnering with Audit, Compliance, or Risk teams in a regulated environment
Familiarity with control frameworks, governance, and audit processes
Experience leading or supporting process design, governance, or continuous improvement initiatives
Strong background in procurement technologies (e.g., Source-to-Pay platforms such as Ariba, workflow tools such as Levelpath)
Knowledge of third-party risk and/or supplier performance management
Strong communication, facilitation, and stakeholder management skills
Bachelor’s degree

Responsibilities

Maintain and improve the procurement control framework, including monitoring effectiveness, addressing gaps, and supporting audit readiness
Own and maintain procurement policies, standards, procedures, and controls, ensuring alignment with business processes
Design and implement tools and frameworks that make processes easy to access, understand, and consistently follow
Partner across teams (e.g., CFPMO, Readiness, Innovation & Data, Contracts, P2P) to drive initiatives and continuous improvement
Provide clear guidance on project execution and ensure alignment to expectations, standards, and changes
Lead or support initiatives that enhance procurement efficiency, effectiveness, and overall outcomes
Develop and track key metrics to provide visibility into performance across sourcing, contracting, and supplier management