Procurement Assistant

Forest Lawn Mortuary • Glendale, AZ

11d • Onsite

About The Position

The Procurement Assistant plays an important role in supporting Forest Lawn’s Procurement Department and day-to-day operations across the organization. This position provides hands-on support in mailroom, shipping and receiving, warehouse, inventory, purchasing, and memorial product activities, ensuring materials and shipments are processed accurately, efficiently, and safely. The role also involves operating equipment, coordinating deliveries, maintaining inventory records, and providing responsive service to internal departments, vendors, and external partners. The ideal candidate is organized, dependable, detail-oriented, and comfortable working in a fast-paced environment where accuracy, timely service, and thoughtful handling of materials and memorial products are essential.

Requirements

• Bi-lingual Spanish is required.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Valid California Driver’s License, including state required levels of active auto insurance.
• Ability and willingness to learn and operate specialized engraving equipment.
• Strong attention to detail and accuracy, particularly when processing shipments, inventory transactions, memorial specifications, and other records.
• Strong organizational skills and the ability to prioritize and manage multiple tasks in a fast-paced environment.
• Ability to communicate effectively and professionally with internal departments, vendors, deliver personnel, and other customers.
• Ability to read and comprehend simple instructions, correspondence, and memos; write routine correspondence; and effectively communicate information in one-on-one and small group settings with customers, vendors, and employees.
• Basic proficiency with Microsoft Office Suite.
• Ability and willingness to learn and utilize inventory management and enterprise resource planning (ERP) systems, including NetSuite.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Ability to work independently while also collaborating effectively with other departments.

Nice To Haves

• Forklift certification (Cal/OSHA compliant) is a plus.
• Previous experience in procurement, purchasing, inventory control, warehouse operations, shipping/receiving, or a related environment is preferred.

Responsibilities

• Receive and/or pick-up interoffice and US Postal mail, newspapers, packages, and other items at post office and deliver to mailroom or general files.
• Weigh and process package shipments and tracking documentation along with freight delivery to inter-office locations and third parties.
• Sort mail according to destination and type, such as interoffice and US Postal Mail.
• Deliver outgoing mail and freight from warehouse to inter-office departments on a daily set schedule.
• Ensure that all outgoing mail is appropriately inspected and sorted for pick up by pre-sort service.
• Prepare, receive and track certified and registered mail and ensure that certified receipts are returned to sender.
• Weigh, prepare and ensure the correct transportation of cremated remains through USPS.
• Operate postage equipment such as postage meter, scale, scanner, folding machine and other office equipment.
• Monitor postage meter balances and add funds as needed; identify and troubleshoot routine equipment issues and take appropriate corrective action or coordinate service calls when necessary.
• Process incoming and outgoing envelopes and packages from services such as FedEx, UPS, and other common carriers.
• Assist in daily warehouse operations including cycle counts, inventory pulls and receiving.
• Compare identifying information on incoming and outgoing shipments against bills of lading, invoices, purchase orders, packing slips, orders, or other records to verify the accuracy of shipments.
• Assist in maintaining, organizing, and cleaning Procurement warehouse.
• Monitor inventory levels and maintain sufficient supplies of commonly used materials; communicate inventory needs and assist with ordering or replenishment of supplies as directed.
• Deliver and/or pick up freight to outlying locations and vendors as directed.
• Attend and actively participate in bi-monthly staff meetings.
• Perform engraving for all urn products based on approved memorial specifications.
• Learn, operate, and maintain engraving machinery, following safety and quality standards.
• Verify engraving accuracy, including spelling, layout, dates, and alignment prior to release to client families.
• Maintain confidentiality and sensitivity when handling memorial details.
• Conduct quality checks to ensure memorial products meet standards and service timelines.
• Collaborate with Products & Services, Funeral Service, and Memorial Counseling departments to meet service needs.
• Effectively communicate through email and Microsoft Outlook to coordinate shipments, deliveries, inventory needs, vendor communications, and departmental requests.
• Drive Association vehicle to transport mail, freight, supplies, equipment, and other materials between Association locations, vendors, post offices, and other designated destinations.
• Answer incoming phone calls and respond to routine questions or requests from internal departments, vendors, carriers, and other customers; route calls or requests to the appropriate individual when necessary.
• Interface with the inventory module, NetSuite
• Operate a forklift and other material-handling equipment safely and appropriately in accordance with established procedures and applicable safety requirements.
• Provide excellent customer service to internal and external customers (departments/personnel) at all times
• Perform related duties as required or directed.

Benefits

• Competitive Benefits
• Forest Lawn takes pride in offering an excellent benefits package to our employees, which taken as a whole, leads our industry and is competitive with the benefits in just about any other industry.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED