Procurement Administrator

Harvard University • Cambridge, MA

6d • Hybrid

About The Position

The Procurement Administrator provides day-to-day procurement support and guidance to the FAS community, helping to ensure purchasing activities are processed efficiently, accurately, and in accordance with University policies and procedures. This position serves as a key resource for departments with questions and issues related to the procure-to-pay process, shipping/freight, procurement policies, FAS Amazon Account, and other purchasing-related matters.

Requirements

• Bachelor’s degree or equivalent work experience required
• Minimum of 3 years’ relevant work experience
• Experience in higher education, healthcare, government, or another regulated environment
• Experience in procurement, purchasing, finance, business administration, operations, or a related field
• Knowledge of procure-to-pay processes, including requisitioning, purchasing cards, eProcurement systems, and supplier management
• Familiarity with purchasing policies, contracts, shipping/freight processes, and financial controls
• Experience collaborating with cross-functional teams and supporting procurement initiatives or process improvements
• Strong customer service, communication, and ability to clearly explain policies and purchasing requirements
• Excellent organizational skills, attention to detail, and ability to manage multiple priorities and deadlines
• Proficiency with Microsoft Office and ERP systems such as Jaggaer or Oracle, with the ability to work effectively with departments, suppliers, and procurement teams

Responsibilities

• Provide responsive, customer-focused procurement support and guidance to FAS departments regarding purchasing processes, procedures, and requirements
• Assist departments with the preparation and submission of requisitions, approvals (as needed) ensuring requests are complete, accurate, and compliant with University policies and procedures
• Respond to and resolve questions related to requisitions, purchase orders, shipping, freight charges, and other purchasing-related issues
• Provide guidance to departments regarding procurement policies, procedures, and applicable purchasing requirements
• Support departments with Amazon account questions, access issues, purchasing concerns, and other Amazon-related procurement matters
• Review procurement requests, supplier on-boarding requests and assist departments in identifying appropriate purchasing processes and solutions
• Collaborate with the Contract Manager, Sourcing Specialist, and Central Procurement team on procurement initiatives, projects, process improvements, and other departmental needs as assigned
• Coordinate with appropriate procurement team members to escalate and resolve complex purchasing, supplier, contract, or policy-related issues
• Maintain effective working relationships with FAS departments, suppliers, and internal stakeholders
• Provide back-up support to the Card Administrator, including assisting with purchasing card-related activities, inquiries, new card applications, and administrative processes
• Assist with monitoring procurement activities to ensure compliance with University policies, procedures, and applicable financial requirements
• Maintain accurate procurement records and documentation and assist with reporting, audits and administrative activities as needed
• Identify recurring departmental questions/training opportunities or process challenges and recommend opportunities to improve procurement processes, resources, and customer service
• Participate in special projects and other procurement initiatives as assigned

Benefits

• Generous paid time off including parental leave
• Medical, dental, and vision health insurance coverage starting on day one
• Retirement plans with university contributions
• Wellbeing and mental health resources
• Support for families and caregivers
• Professional development opportunities including tuition assistance and reimbursement
• Commuter benefits, discounts and campus perks

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level