The Procure to Pay (PTP) Analyst executes supplier invoice processing and inquiry resolution activities within the PTP function, with responsibility for the timely, accurate, and policy compliant handling of invoices, payment-related inquiries, and associated exceptions across Accounts Payable (AP). The role performs day-to-day invoice intake, validation, coding, and posting activities across multiple channels and SAP ERP workflows, supporting both purchase order and non-purchase order transactions, while ensuring adherence to enterprise policies, contractual terms, internal controls, and established service level expectations. The Analyst supports resolution of supplier and Business Area (BA) inquiries, including payment status requests, invoice receipt questions, account discrepancies, holds, short pays, duplicate charges, and related exceptions, utilizing defined case management processes to ensure accurate tracking, documentation, and timely closure of inquiries. The role investigates and resolves invoice and payment exceptions by working with Invoice Processing, Vendor Inquiries, Banking & Supplier Maintenance, Supply Chain, IT, and BA stakeholders through defined handoffs and escalations paths to support end to end resolution across the PTP process. Core responsibilities include maintaining compliance with governance standards related to invoice processing and inquiry handling, ensuring proper documentation, audit readiness, and adherence to internal controls, segregation of duties, and data integrity requirements. The Analyst monitors assigned work queues, volumes, and aging to meet throughput, cycle time, and service level targets, while identifying recurring issues and exceptions within assigned work, and escalating observations through established channels to support continuous improvement initiatives. In addition, the role contributes to process standardization, automation adoption, and service delivery improvements by supporting initiatives that enhance productivity, accuracy, and overall service quality within AP operations. Core work is cyclical and follows a schedule, but at times this role contains a dynamic component which requires the ability to quickly adapt to new and deliver high quality work under pressure. Occasional weekend and day-off support may be required on an as needed basis especially during peak times including year-end and month-end closing. Analysts must be comfortable adapting to new technology in a constantly changing and complex financial world.
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree