Processor I, Workers' Compensation Claims

Estes Express Lines•Richmond, VA
•$16 - $28

About The Position

The Processor I, Workers' Compensation Claims receives and enters new workers’ compensation claims and applies established guidelines to determine claim status, coordinate care, and support return to work. The role receives and forwards medical records, work status reports, and other claim materials to the appropriate internal and external parties involved in claim handling. It also maintains OSHA and other necessary Safety department logs, prepares OSHA summaries for appropriate parties, and ensures compliance with relevant workers’ compensation claim-management regulations. Regular attendance is required. The duties listed are not all-inclusive; the employee is expected to perform other assigned duties and tasks as operational, safety, or other needs require. The job requires regular talking or hearing, frequent sitting and use of hands to operate computers and standard office equipment, and occasional standing, walking, lifting, twisting, turning, and reaching. The employee must be able to lift at least 20 pounds, or more when required by essential job functions. The work environment may range from quiet to loud. Reasonable accommodations may be made for individuals with disabilities to perform essential functions.

Requirements

  • High school diploma or GED, or an equivalent combination of education and experience.
  • Excellent data entry skills.
  • Ability to lift approximately 20 pounds or more if required by essential job functions.
  • Ability to comply with company policies, rules, procedures, and Code of Conduct.
  • Ability to interact well with others and work independently or as part of a team.
  • Ability to work under tight time constraints in a high-volume environment with multiple priorities.
  • Ability to respond well to questions and read, interpret, and comply with written information and documents, including safety rules, operations or procedure manuals, and maintenance instructions, with a high level of comprehension and concentration and the ability to meet deadlines.
  • Must pass a pre-employment drug screen and may be subject to random drug and/or alcohol tests and a criminal history background check.
  • Must be authorized to work in the United States.

Nice To Haves

  • Experience with workers’ compensation and/or knowledge of healthcare.

Responsibilities

  • Receive and enter all new workers’ compensation claims.
  • Use established guidelines to determine claim status, coordinate care, and support return to work.
  • Receive and forward medical records, work status reports, and other claim materials to appropriate internal and external individuals involved in claim handling.
  • Maintain OSHA and other necessary logs within the Safety department.
  • Complete OSHA summaries for appropriate parties.
  • Ensure compliance with relevant regulations governing workers’ compensation claim management.
  • Maintain regular attendance and perform other duties as assigned.
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