About The Position

Businessolver is seeking Temporary Processing Specialists to support clients by processing requests regarding employee benefit enrollment. This is a meaningful role where you can take pride in knowing that at the other end of our technology is a person, a family member, or a loved one that needs your support. The role is 100% remote and offers a starting pay of $17.00 per hour. The anticipated temporary assignment length is two months, with the potential for a longer assignment. The role requires a minimum of 20 hours per week, with a work schedule of Monday - Friday, allowing flexibility to start anytime between 7 AM - 9 PM CST.

Requirements

  • Proven Customer Service and Data Entry experience
  • Can self-start and maintain a positive, upbeat attitude
  • Keen attention to detail and high accuracy on processing information
  • Dedication to providing exceptional customer service for both internal and external partners
  • A thorough understanding and adherence to information confidentiality
  • Flexibility - ability to adapt to change
  • Strong written and oral communications
  • Competitive, team player who strives for excellence
  • Windows Enabled PC/Laptop or MacBook (Chromebooks and Tablets are NOT supported)
  • Internet speeds of above 50 Mbps (Download) and 5 Mbps (Upload)
  • Ethernet Cable Connection
  • Must attend all training sessions provided
  • Completion of a background check is required

Nice To Haves

  • Experience with Verification Services, COBRA Administration, Leave of Absence, Retiree Services, and Document Fulfillment is a plus
  • Benefit Administration experience / Life and Health license a plus
  • We also highly recommend that applicants possess a 2nd monitor (screen) when performing the role

Responsibilities

  • Review all incoming documentation and determine eligibility for coverage elections
  • Be a resourceful and creative problem solver; ability to anticipate/identify areas of concern or risk
  • Take accountability for entire process from receipt of work to resolution and closure
  • Work under general supervision following established procedures
  • Ensure sensitive information remains confidential and adheres to company guidelines
  • Regular attendance, punctuality, and schedule adherence are required
  • Performs other duties as assigned

Benefits

  • Comprehensive benefits package (if full-time or part-time benefit eligible)
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