Processing Pharmacy Technician- EVENING SHIFT

Mixlab • New York, NY

1d • Onsite

About The Position

Mixlab, a fast-growing veterinary compounding pharmacy, is hiring a Processing Pharmacy Technician in its New York pharmacy. This role is integral to ensuring smooth operations and making Mixlab a dependable resource for customers and veterinarians. The company is seeking candidates interested in full-time or part-time evening shifts. The role involves preparing orders by confirming customer data, filling and labeling medications, and packing orders. Accuracy of patient information and records is crucial, as is handling customer interactions professionally. The technician will partner with pharmacists and the logistics team to troubleshoot issues, improve quality and efficiency, and maintain smooth operations. Responsibilities also include keeping accurate records, monitoring inventory, maintaining an organized work area, and cross-training in other areas like customer service, logistics, and compounding. The role also champions the pet parent experience by recommending digital process changes and troubleshooting bugs.

Requirements

• At least 2 years of experience working as a pharmacy technician directly with pharmacists in a compounding pharmacy
• Strong attention to detail
• Customer-focused (and pet-focused) mindset
• Thrive in a fast-paced work environment
• Excellent communication skills - both written and verbal
• Collaborative, team-player
• All-hands-on-deck attitude with an ability to remain calm and excel under pressure
• Ability to learn and adapt to new processes and procedures
• Strong sense of ownership and accountability
• Scrappy and resourceful
• Willingness to wear multiple hats and pitch in to help the team when necessary
• Flexibility to work nights, weekends, and holidays
• Must love pets and their people!

Nice To Haves

• Experience working in veterinary care or the medical field, or a strong interest in working in the field
• Experience working in a data processing, fulfillment, or retail role
• Constantly strive to “wow” clients and patients

Responsibilities

• Prepare orders for pet parents by confirming customer data; counting, filling and labeling medications; and packing orders
• Ensure accuracy of patient information and records, and update as necessary
• Check for completeness of prescriptions
• Handle customer interactions in a friendly and professional manner
• Partner with pharmacists and logistics team to troubleshoot issues, work on special projects to improve quality and efficiency, and drive a smooth operation
• Keep accurate records and monitor inventory levels in accordance with California State Board of Pharmacy & Federal regulations and company policies and procedures
• Maintain an organized work area and upkeep the appearance of the pharmacy
• Cross-train across other Mixlab functions over time including customer service, logistics, and compounding
• Champion the pet parent experience by recommending digital process changes and troubleshooting bugs

Benefits

• Full-time or Part-Time evening shifts
• Competitive market data for our industry and company size
• Total compensation package for full-time employees includes benefits and equity
• Pay determined by qualifications, experience level, and skillset
• Inclusion, diversity, equity, and access (IDEA) workplace
• Support for access, equal opportunity and reasonable accommodation for individuals with disabilities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed