Processing Pharmacy Technician- EVENING SHIFT
About The Position
Mixlab, a fast-growing veterinary compounding pharmacy, is hiring a Processing Pharmacy Technician in its New York pharmacy. This role is integral to ensuring smooth operations and making Mixlab a dependable resource for customers and veterinarians. The position involves preparing orders by confirming customer data, filling and labeling medications, and packing orders. Accuracy of patient information and records is crucial, as is checking prescription completeness. The technician will handle customer interactions professionally, partner with pharmacists and the logistics team to resolve issues and improve efficiency, and maintain accurate records and inventory levels according to regulations and company policies. Responsibilities also include maintaining an organized work area, cross-training in other pharmacy functions (customer service, logistics, compounding), and championing the pet parent experience by recommending digital process changes and troubleshooting bugs.
Requirements
- At least 2 years of experience working as a pharmacy technician directly with pharmacists in a compounding pharmacy.
- Strong attention to detail.
- Customer-focused (and pet-focused!) mindset.
- Thrive in a fast-paced work environment.
- Excellent communication skills - both written and verbal.
- Collaborative, team-player.
- All-hands-on-deck attitude with an ability to remain calm and excel under pressure.
- Ability to learn and adapt to new processes and procedures.
- Strong sense of ownership and accountability.
- Scrappy and resourceful.
- Not afraid of wearing multiple hats - pitch in to help the team when necessary.
- MUST LOVE PETS and their people!
- Excellent hand-eye coordination.
- Ability to move, lift, or carry up to thirty (30) pounds.
Nice To Haves
- Experience working in veterinary care or the medical field, or a strong interest in working in the field.
- Constantly strive to “wow†clients and patients.
- Experience working in a data processing, fulfillment, or retail role.
- Must be able to remain in a stationary position 50% of the time.
- Must be able to move boxes holding medications weighing up to 25lbs across the office.
Responsibilities
- Prepare orders for pet parents by confirming customer data; counting, filling and labeling medications; and packing orders.
- Ensure accuracy of patient information and records, and update as necessary.
- Check for completeness of prescriptions.
- Handle customer interactions in a friendly and professional manner.
- Partner with pharmacists and logistics team to troubleshoot issues, work on special projects to improve quality and efficiency, and drive a smooth operation.
- Keep accurate records and monitor inventory levels in accordance with California State Board of Pharmacy & Federal regulations and company policies and procedures.
- Maintain an organized work area and upkeep the appearance of the pharmacy.
- Cross-train across other Mixlab functions over time including customer service, logistics, and compounding.
- Champion the pet parent experience by recommending digital process changes and troubleshooting bugs.
Benefits
- Total compensation package for full-time employees includes benefits and equity.
- Pay ranges are based on competitive market data for our industry and company size.
- Offers made to candidates will fall throughout the range advertised.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
