Processing Intake Specialist

Graceworks Ministries•Franklin, TN
•Onsite

About The Position

This in-person position is located at 104 Southeastern Parkway, Franklin, TN 37064, and is not eligible for work from home except as otherwise noted or during emergency closures. The standard schedule is fewer than 29 hours per week, with some Saturdays required; specific schedules may vary according to operational needs. The Processing Associate supports GraceWorks Ministries’ goals, values, and philosophy through excellence, quality service, commitment, and accountability. The role receives and sorts in-kind donations at the GraceWorks Franklin donation entryway, greets donors and delivery personnel, and directs visitors. It helps maintain high standards for merchandise selected for sale in the Thrift Stores and keeps the donation and processing areas organized and functional.

Requirements

  • Previous work experience preferred.
  • Strong interpersonal skills.
  • Ability to articulate and teach the processing system.
  • Sensitivity to donor and customer service.
  • Highly developed organizational, planning, and communication skills.
  • Brand awareness and fashion sensibility.
  • Ability to communicate effectively with a diverse range of individuals.
  • Problem-solving skills and good judgment.
  • Ability to handle multiple tasks simultaneously and work effectively with others.
  • Ability to lift at least 50 pounds.
  • Ability to stand for up to the entire shift.

Responsibilities

  • Lift, sort, and price inventory.
  • Receive donations and place them into appropriate bins for tagging.
  • Use brand awareness and fashion sensibility when selecting merchandise for appropriate bins.
  • Help integrate seasonal and departmental inventory into the ongoing processing chain.
  • Assist with training intake volunteers.
  • Greet donors and delivery personnel.
  • Offer donation receipts to donors as they drop off donations.
  • Share the GraceWorks story with people who ask.
  • Help maintain and organize the warehouse processing area.
  • Respond proactively to change and handle other assigned duties and essential tasks with a positive attitude.
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