Part-Time Processing Associate

The TJX Companies, Inc.•Geneva, IL
•$15 - $16•Onsite

About The Position

The Processing Associate delivers a highly satisfying customer experience by engaging with customers and following customer experience principles. The role helps maintain a clean, organized, and safe store; follows operational, merchandising, and loss-prevention standards; and may be cross-trained in multiple store areas to support business needs. Responsibilities also include preparing merchandise for the sales floor, supporting checkout and store recovery, promoting credit and loyalty programs, and contributing to store culture and shrink-reduction efforts.

Requirements

  • Excellent customer service skills.
  • Ability to work a flexible schedule to support business needs.
  • Strong communication and organizational skills with attention to detail.
  • Ability to multitask.
  • Ability to respond appropriately to changes in direction or unexpected situations.
  • Ability to lift heavy objects, with or without reasonable accommodation.
  • Ability to work effectively with peers and supervisors.

Nice To Haves

  • Retail customer experience preferred.

Responsibilities

  • Model established customer experience practices with internal and external customers.
  • Support a positive store culture through honesty, integrity, and respect.
  • Accurately ring customer purchases and returns and count change according to operating procedures.
  • Promote credit and loyalty programs.
  • Follow the merchandising philosophy and established merchandising procedures and standards.
  • Accurately process and prepare merchandise for the sales floor according to company procedures and standards.
  • Initiate and participate in store recovery throughout the day as needed.
  • Maintain organizational, cleanliness, and recovery standards on the sales floor and help maintain the cleanliness of the entire store.
  • Provide and accept recognition and constructive feedback.
  • Adhere to labor laws, policies, and procedures.
  • Support and participate in store shrink-reduction goals and programs.
  • Participate in safety awareness and maintain a safe environment.
  • Perform other duties as assigned.

Benefits

  • Associate discount
  • Employee assistance program (EAP)
  • Smoking cessation support
  • Bereavement benefit
  • 401(k) associate contributions
  • Child care and cell phone discounts
  • Pet and legal insurance
  • Credit union
  • Referral bonuses
  • 401(k) match for associates who meet service or hours requirements
  • Medical, dental, and vision coverage for associates who meet service or hours requirements
  • Health savings account (HSA) for associates who meet service or hours requirements
  • Health care flexible spending account (FSA) for associates who meet service or hours requirements
  • Life insurance for associates who meet service or hours requirements
  • Short- and long-term disability coverage for associates who meet service or hours requirements
  • Paid parental leave for associates who meet service or hours requirements
  • Paid holidays, vacation, and sick time for associates who meet service or hours requirements
  • Auto and home insurance discounts
  • Scholarship program
  • Adoption assistance
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