Temporary Processing Assistant - Tax Department

Onslow County•Jacksonville, NC

About The Position

This is a temporary position in the Tax Department and is not eligible for benefits. The Processing Assistant performs skilled administrative support work involving specialized processing of information and documents, along with related duties as assigned. The role operates under the general direction of the Tax Listing Supervisor. The position supports the organization’s core values of Resilience, Excellence, Accountability, Customer Service, and Honesty by delivering quality work, taking responsibility, providing service, and maintaining integrity. The successful candidate must be able to perform the essential functions satisfactorily; reasonable accommodations may be made for individuals with disabilities.

Requirements

High school diploma or GED, with moderate experience in personal property tax appraisal or accounting, or an equivalent combination of education and experience.
Significant knowledge of general office practices, procedures, and equipment.
General knowledge of basic computer operations and electronic document management systems.
Knowledge of document scanning, indexing, and electronic filing procedures.
Knowledge of proper document handling, organization, and record maintenance.
Knowledge of confidentiality requirements and procedures for safeguarding sensitive information.
Knowledge of basic data entry practices and document tracking procedures.
Ability to open, sort, alphabetize, and organize documents, files, and records.
Ability to operate scanners, copiers, printers, and other standard office equipment.
Ability to prioritize assignments, meet established deadlines, and manage daily workloads.
Ability to work independently and collaboratively to support departmental operations.
Valid driver's license.

Responsibilities

Open, sort, and distribute incoming personal property tax notices and correspondence.
Date-stamp incoming documents and record receipt dates in the designated system.
Review and organize incoming documents for appropriate routing and processing.
Scan, upload, and accurately index documents in designated systems to initiate automated workflows.
Verify scanned documents are legible, complete, and saved in the appropriate locations.
Alphabetize, organize, and maintain physical and electronic files according to established procedures.
Retrieve files and documents at the request of departmental staff.
Safeguard confidential information and maintain data security in accordance with applicable regulations.
Perform quality checks to verify documents are accurately scanned, indexed, and routed.
Perform assigned functions as a Disaster Ready Team (DRT) member if appointed or volunteering.
Perform related duties as required.