Process Transformation Consultant

Capgemini • Irving, TX

1d • Hybrid

About The Position

As AI reshapes how organizations operate, compete, and create value, Capgemini is evolving its consulting model to be AI-enabled by design, augmenting human judgment with analytics, automation, and generative AI. The Enterprise Transformation team is looking for consultants who are strong problem solvers and excited to work differently in an AI-first world: curious, adaptable, and ready to help clients reimagine how work gets done. The Process Excellence team helps clients improve how work gets done across core enterprise processes by combining process design, process mining, analytics, automation, and AI-enabled / agentic approaches to drive measurable business outcomes. The work is practical and value-focused: identifying inefficiencies, surfacing root causes through data, redesigning workflows, improving control and performance, and building roadmaps that translate operational pain points into real transformation. It is a strong fit for people who like solving complex business problems in a structured, evidence-based way and who can connect AI, intelligent automation, and process insight to broader enterprise transformation.

Requirements

• Strong AI literacy, including core AI and generative AI concepts, and understand how these capabilities apply to enterprise transformation.
• Ability to identify and support AI‑enabled opportunities that improve business outcomes and delivery effectiveness.
• Experience working in AI‑augmented ways of working to enhance research, analysis, and solution development.
• Collaborate effectively across strategy, technology, data, and design to enable AI‑driven solutions.
• Solid understanding of responsible AI principles such as ethics, privacy, security, and governance.
• Demonstrate curiosity and a continuous learning mindset around emerging AI capabilities and their practical application in client environments.
• 2–5 years in process improvement, BPM, automation, or business analysis
• Familiarity with tools like Celonis, UiPath, SAP Signavio (or similar)
• Strong analytical mindset and comfort working with data
• Clear communicator; strong collaboration in client environments

Nice To Haves

• Lean six sigma certification preferred
• Exposure to core enterprise processes (O2C, P2P, AR/AP) is a plus

Responsibilities

• Document workflows and identify improvement and automation opportunities
• Support process mining and process discovery initiatives (data prep, analysis, insights)
• Build performance reporting (KPIs, dashboards, trend analysis) to quantify impact
• Support automation backlogs and transformation roadmaps tied to business value
• Support workshops and synthesis into clear recommendations
• Track emerging GenAI/automation trends and translate into applicable use cases

Benefits

• Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade
• Company paid holidays
• Personal Days
• Sick Leave
• Medical, dental, and vision coverage
• Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
• Life and disability insurance
• Employee assistance programs
• Other benefits as provided by local policy and eligibility

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed