Process Technician – Injection Molding

the LEGO Group • Richmond, VA

1d • Hybrid

About The Position

The Process Technician – Injection Molding role focuses on optimizing injection molding processes to enhance safety, quality, productivity, and cost-effectiveness, ultimately improving Overall Equipment Effectiveness (OEE). This position involves analyzing process and manufacturing data to boost capability, stability, repeatability, cycle times, scrap rates, and uptime. The technician will monitor production, implement process improvements for optimal conditions, and standardize best practices. A key aspect of the role is leading the troubleshooting of complex molding issues related to molds, machines, materials, automation, auxiliary equipment, and process variations. This includes conducting root cause analysis, implementing corrective actions, and supporting production recovery, startup activities, quality issues, and recurring equipment or process concerns. The role also supports mold qualification, requalification, process validation, and mold testing. Additionally, the technician will assist in implementing new molds, materials, technologies, and production platforms, supporting new product introductions and ramp-ups. This position involves technical leadership through coaching and mentoring Technicians, Setters, Operators, and Production Team Members on scientific molding principles, troubleshooting, and technical best practices. The technician will act as a technical resource for cross-functional problem-solving, continuous improvement, and knowledge sharing. Process governance and compliance are also crucial, involving process audits to ensure adherence to global standards, process controls, safety, quality, and environmental requirements. Maintaining process documentation, mold cards, work instructions, and operating standards, while identifying risks and recommending improvements, are also part of the responsibilities.

Requirements

• 5+ years of advanced injection molding experience in a manufacturing environment.
• Expertise in scientific molding, process optimization, troubleshooting, and root cause analysis.
• Experience with mold qualification, process validation, production launches, and continuous improvement in high-volume manufacturing.
• Willingness to travel domestically and internationally for training as needed.
• Advanced injection molding and scientific molding
• Process optimization and continuous improvement
• Root cause analysis and statistical process control (SPC)
• Mold qualification and validation
• Manufacturing data analysis
• Technical coaching and cross-functional collaboration
• Microsoft Excel and manufacturing systems
• Analytical problem solving and attention to detail
• Strong communication and collaboration skills
• Ability to work independently with minimal supervision
• Continuous improvement mindset and adaptability in a fast-paced manufacturing environment

Nice To Haves

• Scientific Molding, RJG, or equivalent certification preferred.

Responsibilities

• Optimize injection molding processes to improve safety, quality, productivity, cost, and Overall Equipment Effectiveness (OEE).
• Analyze process and manufacturing data to improve capability, stability, repeatability, cycle times, scrap, and uptime.
• Monitor production and implement process improvements to maintain optimal processing conditions and standardize best practices.
• Lead troubleshooting of complex molding issues involving molds, machines, materials, automation, auxiliary equipment, and process variation.
• Conduct root cause analysis and implement corrective actions to restore process stability and production performance.
• Support production recovery, startup activities, quality issues, and recurring equipment or process concerns.
• Support mold qualification, requalification, process validation, and mold testing following repairs, engineering changes, transfers, and launches.
• Assist with implementing new molds, materials, technologies, and production platforms while supporting new product introductions and ramp-ups.
• Coach and mentor Technicians, Setters, Operators, and Production Team Members on scientific molding principles, troubleshooting, and technical best practices.
• Serve as a technical resource for cross-functional problem solving, continuous improvement, and knowledge sharing across local and global teams.
• Conduct process audits to ensure compliance with global standards, process controls, safety, quality, and environmental requirements.
• Maintain process documentation, mold cards, work instructions, and operating standards while identifying risks and recommending improvements.

Benefits

• Family Care Leave – We offer enhanced paid leave options for those important times.
• Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
• Wellbeing – We want you to be your best self, so you’ll have access to the Headspace App and lots of wellbeing initiatives and programs run by local teams where you are based.
• Colleague Discount – We know you'll love to build so from day 1 you will qualify for our generous colleague discount.
• Bonus – We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree