Process Support Engineer III

Applied Materials • Hillsboro, OR

4d • $108,000 - $148,500 • Onsite

About The Position

As a Process Support Engineer, you guide products through their lifecycle, from initial concept to final qualification. You provide high-visibility customer support through on-site installations, system diagnosis, and service and repair of complex systems and equipment. You work closely with customers and R&D teams to develop processes for manufacturing advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs). You analyze data using statistics and compile reports with high-level conclusions on technically challenging process engineering experiments. You also troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues. Technologies include Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal, and Implant.

The role is part of Applied Materials’ Global Field Group, which installs, sustains, and optimizes advanced semiconductor manufacturing equipment at customer sites. The group works with customers and internal engineering and product teams to support reliable, high-volume manufacturing. This is an on-site position in Hillsboro, Oregon, with travel required 25% of the time. Relocation is available to eligible candidates.

Requirements

• At least 5 years of experience in semiconductor capital equipment or a similar high-tech industry.
• Knowledge of 3 or more processes on 1 or more technologies.
• Bachelor’s degree in a STEM field.
• Willingness to travel 25% of the time.

Nice To Haves

• 3 or more years of experience in Applications or Process Engineering.

Responsibilities

• Serve as a liaison between the customer and the Business Unit for assigned projects, ensuring clear understanding of customer issues and delivery of applicable solutions.
• Work with customers as needed to optimize tool performance to meet customer process and integration requirements.
• Check and approve the operational quality of system equipment.
• Instruct customers in system operation and maintenance.
• Provide on-site installation support and oversee diagnosis, troubleshooting, service, and repair of complex equipment and systems.
• Support product lifecycle activities from initial concept through final qualification.
• Work with customers and R&D teams to develop processes, hypothesis experiments, and design of experiments (DOEs).
• Analyze experimental data statistically and compile reports with high-level conclusions.
• Troubleshoot complex problems, perform root cause analyses, and resolve process engineering and customer product issues.

Benefits

• Comprehensive benefits package.
• Eligible candidates may receive participation in a bonus program and a stock award program, as applicable.
• Relocation eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior