Process Support Engineer III

Applied Materials • Boise, ID

1d • $108,000 - $148,500

About The Position

As a Process Support Engineer, you guide products through their lifecycle, from initial concept to final qualification. You provide customer support through on-site installations, system diagnoses, and service and repair of complex systems and equipment. You work closely with customers and R&D teams to develop processes for manufacturing advanced semiconductor chips, create hypothesis experiments and design of experiments (DOEs), analyze data statistically, and compile reports with high-level conclusions. You also troubleshoot complex problems, perform root cause analyses, and resolve challenging process engineering and customer product issues. The role spans technologies including Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal, and Implant. The position is based in Boise, Idaho, and requires travel 25% of the time; relocation is eligible.

Requirements

• Bachelor’s degree in chemistry, physics, materials engineering, electrical engineering, optoelectronics, or a related field.
• 4–7 years of experience in the semiconductor fab or equipment industry.
• Strong interpersonal and communication skills, including the ability to explain sensitive information and build consensus among project stakeholders.
• Proficiency in English communication.

Nice To Haves

• Master’s degree or PhD in a related field.

Responsibilities

• Provide high-visibility customer support through on-site installations, system diagnoses, and service and repair of complex systems and equipment.
• Work with customers to develop leading-edge processes for manufacturing advanced semiconductor chips.
• Create hypothesis experiments and designs of experiments (DOEs), analyze data using statistics, and compile reports with high-level conclusions on technically challenging process engineering experiments.
• Troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues.
• Communicate with internal stakeholders and customers to achieve goals, build relationships, and establish trust.
• Apply knowledge of best practices to offer new perspectives using existing solutions.
• Serve as a resource for junior colleagues and as a liaison between customers and the business unit; potentially lead small projects with manageable risks and resource requirements.

Benefits

• Comprehensive benefits package.
• Potential eligibility for participation in a bonus program.
• Potential eligibility for a stock award program, as applicable.
• Supportive work culture that encourages learning, development, and career growth.
• Programs and support for employee health, wellbeing, and personal and professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior