Process Specialist
About The Position
The Process Specialist is responsible for handling proofs of service and process serving requests. This role involves reviewing documents, preparing them for servers, communicating special instructions, assigning tasks in Serve Manager, dispatching work, and following up with servers for status updates. The specialist will also update clients on their proof of service and provide any necessary additional information. Key aspects of the role include making operational and process decisions, solving problems creatively, and organizing and delegating assignments to process members.
Requirements
- High school diploma or GED equivalent
- 0-1 years of previous experience in a similar role.
- Exceptional attention to detail and time management skills
Responsibilities
- Review the documents being served on the clients behalf.
- Print or e-mail the documents for the server.
- Provide any special instructions as indicated by the client.
- Make sure the job is assigned to the server in Serve Manager.
- Dispatch the work and follow up with Servers for status.
- Update our clients regarding their proof of service and any additional information as needed.
- Making operational and process decisions
- Solving problems creatively
- Organizing and delegating assignments to process members.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
