Process Quality Analyst – Operations & Controls

Daimler Truck AG•Portland, OR

1d•$95,000 - $121,000•Hybrid

About The Position

The Process Quality Analyst – Non-PO Operations & Controls is a Finance role that combines data analysis, process quality review, and subject matter expertise to strengthen and continuously improve the company’s travel and expense, corporate card, non-purchase order invoice, and payment control environment. The role analyzes operational trends, policy exceptions, audit findings, payment issues, and process performance to identify root causes, recommend improvements, and support accurate, compliant, and timely financial operations. As a functional process and quality owner, the analyst provides expertise and guidance across Finance, Travel, Shared Services, external vendors, and business partners. The position influences processes across the organization by improving consistency, transparency, KPI visibility, controls, and continuous improvement across non-PO purchasing and travel and expense operations. The role supports processes involving more than $40 million in annual spending and advances AI-enabled audit and analytical methods to improve quality, exception monitoring, and timely detection of potential fraud, policy violations, improper or duplicate payments, and control breakdowns. The position is based in Portland, Oregon, with a hybrid schedule of four days per week in the office and one day remote. Relocation assistance is not available.

Requirements

Bachelor’s degree in Accounting, Finance, Business Administration, Information Systems, Data Analytics, or Supply Chain.
At least 6 years of relevant experience in travel and expense, corporate card programs, accounts payable operations, accounting shared services, or related finance operations.
Experience analyzing high-volume financial operations, expenditure activity, payment controls, policy exceptions, and operational risks in an environment with significant annual spend exposure.
Demonstrated experience leading or coordinating projects, initiatives, or workstreams in a cross-functional environment.
Strong analytical, problem-solving, and communication skills, including the ability to translate complex issues into structured, actionable plans.
Ability to influence across functions, manage ambiguity, prioritize competing demands, and serve as an escalation point.
Strong attention to detail, independent judgment, customer-service orientation, ethics, and integrity.
An attached resume is required.
Applicants must be legally authorized to work permanently in the country where the position is located at the time of application, subject to the stated exception for existing Daimler Truck North America visa holders.
Final candidates must successfully complete a criminal background check; a pre-employment drug screen may also be required.

Nice To Haves

Experience supporting US Bank corporate card programs, including account maintenance, fraud and dispute support, reconciliation, and cardholder escalations.
Strong working knowledge of Concur Expense and Travel, including audit reviews, expense report support, temporary profiles, travel booking support, and payment or interface issue resolution.
Experience using data analytics, audit logic, exception reporting, or emerging AI-enabled tools to identify policy violations, potential fraud indicators, control gaps, duplicate payments, process defects, and improvement opportunities.
Experience with SAP financial systems, payment interfaces, reconciliation processes, and DTFS or similar billing support activities.
Advanced Excel, reporting, KPI dashboard, trend analysis, and root cause analysis experience.
Prior experience designing, documenting, or executing internal controls, audit activities, quality assurance frameworks, and process improvement initiatives.
Experience working with travel management companies, external vendors, Finance, Accounts Payable, HR, IT, Procurement, and Shared Services partners.
Experience leveraging AI tools and technologies to improve productivity, efficiency, or business outcomes.

Responsibilities

Own and oversee the Procure to Pay (PTP) non-PO invoice workflow, supporting invoice quality, approvals, policy adherence, and process controls.
Provide governance for manual payment request processing, including validation, standardized procedures, and risk mitigation.
Serve as a subject matter expert for Concur Expense and Travel, supporting expense reports, itemization, allocation, policy questions, error handling, interface resolution, and payment reconciliation.
Oversee corporate credit card program activities, including past-due account reviews, temporary cards, Global Pay reconciliation, fraud and dispute support, and collection-related escalations.
Execute audit, compliance, and internal control activities related to travel, expenses, corporate cards, non-PO payments, cash payments, personal charges, and segregation-of-duty compliance.
Develop, track, and analyze KPIs and reporting to identify trends, root causes, risks, policy exceptions, supplier quality issues, cost drivers, and improvement opportunities.
Analyze non-PO expenditure, travel and expense activity, corporate card usage, manual payments, and process controls supporting more than $40 million in annual spending.
Provide Shared Services oversight for credit card applications, credit limit requests, account maintenance, refunds, balance cleanup, travel booking inquiries, terminated account balances, ghost card allocations, and temporary Concur profiles.
Apply structured process improvement methods to design quality assurance frameworks, KPI dashboards, control monitoring mechanisms, procedures, and cross-functional system or process enhancements.
Advance AI-enabled audit tools and analytical methods to improve process quality and exception monitoring, and to detect potential fraud indicators, policy violations, duplicate or improper payments, and control breakdowns.

Benefits

Annual bonus program.
401(k) company contribution with company match up to 6%, plus a non-elective company contribution of 3–7% depending on age.
Starting at 4 weeks of paid vacation.
13 or more calendar holidays.
8 weeks of paid parental leave.
Employee assistance program.
Comprehensive healthcare plans and wellness programs.
Onsite fitness at some locations.
Tuition assistance.
Paid volunteer time off.
Short-term and long-term disability plans.