process operator, 12-hour Rotating Shift

Starbucks Coffee Company•Augusta, GA

2d•$27 - $37

About The Position

The Process Operator works on Starbucks’ roasting plant process team to operate and support production processes. The role helps maintain a safe, clean, organized, and compliant manufacturing environment; troubleshoots process interruptions; monitors soluble coffee quality; and makes process adjustments to meet specifications. The operator documents production, quality, safety, and process information, supports equipment maintenance and continuous improvement, and helps meet throughput, reliability, and budget goals. The position supports food safety, product legality, and quality programs by following good manufacturing practices, Food Safety Preventative Controls, product specifications, sanitation requirements, and safety procedures. It also involves equipment and plant inspections, use of analytical tools and mobile equipment as needed, training other operators, and communicating process status and machine irregularities to colleagues and leadership. The role works variable shifts to meet business needs and is identified as a 12-hour rotating-shift position. Starbucks offers eligible partners and their families a range of insurance, leave, retirement, stock, education, financial well-being, and care benefits. Benefits and vacation arrangements may vary by location and applicable collective bargaining arrangements.

Requirements

High school diploma/GED or four years of U.S. military service.
Manufacturing experience (1–3 years).
Ability to operate manual and automated batch process equipment.
Basic math skills.
Proficient computer skills, such as Microsoft Office.
Ability to apply multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities.
Ability to adapt and learn quickly in a flexible work environment with consistent changes in daily responsibilities.
Ability to follow verbal direction and communicate plant process status to leadership and other partners.
Ability to understand written policies and guidelines, specifications, and safety standards.
Ability to interpret raw data and make real-time process decisions.
Technical aptitude to troubleshoot process upsets, adjustments, and problems.
Ability to perform quality tests using analytical tools.
Ability to work with a diverse team.
Ability to work in accordance with safety, quality, and sanitation standards, policies, and procedures.
Ability to work variable shifts to support business needs.

Nice To Haves

Experience in a regulated food/beverage or chemical manufacturing environment, such as a continuous wet process.
Experience with wastewater systems.
Familiarity with food safety regulatory requirements and global standards, including Preventive Controls for Human Food (FDA Code of Federal Regulations) and the Global Food Safety Initiative (GFSI).
Experience with GFSI certification schemes such as BRC and/or SQF.

Responsibilities

Maintain a safe, clean, and organized work environment; follow safety guidelines and procedures, including PPE and Lock Out Tag Out.
Participate in GMP audits and follow up on corrective actions; perform daily sanitation tasks.
Isolate and lock out equipment and write safety permits as required.
Troubleshoot process interruptions, identify root causes, and inform appropriate manufacturing partners and the supervisor about machine-performance irregularities.
Minimize production downtime and scrap, including materials and coffee product.
Monitor and document soluble coffee quality using analytical tools; pull samples, conduct laboratory analyses, and adjust processes to meet specifications.
Collect and review batch records and maintain daily production reports; exchange daily information with others.
Complete Autonomous Maintenance responsibilities and generate work requests using the maintenance planning program.
Participate in process improvement activities and maintain scheduled throughput to meet team reliability and budget goals.
Prepare SOPs for new processes or operations as needed.
Train other process operators as needed and coach partners in following safety essentials.
Document changes to center-lined parameters and recommend new process parameters through the correct channels.
Monitor the main load-out area and operate mobile equipment as needed.
Conduct pre-shift equipment and plant inspections and complete required paperwork accurately.
Maintain environmental parameters to ensure permit compliance.
Support food safety, legality, and quality programs; follow good manufacturing practices, Food Safety Preventative Controls, product specifications, and quality procedures.
Gather, record, and report operational cost, safety, and quality metrics through manual or automated systems.
Perform other duties as needed in support of business objectives and Starbucks Mission & Values.
Maintain regular and consistent attendance and punctuality.

Benefits

Medical, dental, and vision insurance.
Basic and supplemental life insurance and other voluntary insurance benefits.
Short-term and long-term disability.
Paid parental leave.
Family expansion reimbursement.
Paid vacation from date of hire.
Sick time accrued at one hour for every 25 hours worked.
Eight paid holidays and two personal days per year.
Eligible partners may participate in a 401(k) retirement plan with employer match.
Discounted company stock program (S.I.P.).
Starbucks equity program (Bean Stock).
Incentivized emergency savings and financial well-being tools.
100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan.
Student loan management resources and access to other educational opportunities.
Backup care and DACA reimbursement.