process operator, 12-hour Rotating Shift

StarbucksAugusta, GA
Onsite

About The Position

The Starbucks experience starts in our Roasting Plants where we have a dedicated team of professional roasters and supporting process teams including planning, warehouse management, packaging, roasting, maintenance, engineering and logistics. As a process operator, you will maintain a safe, clean and organized work environment, participate in GMP audits and follow up on corrective actions, and perform daily sanitation tasks. You will also isolate and lock out equipment, write safety permits as required, and troubleshoot process interruptions to identify root causes. Maintaining environmental parameters for permit compliance, informing relevant partners and supervisors of machine performance irregularities to minimize production downtime, and minimizing production scrap are also key responsibilities. You will monitor and document soluble coffee quality using analytical tools, pull samples, conduct lab analysis, and make process adjustments to meet defined specifications. Collecting and reviewing all batch records, utilizing and completing Autonomous Maintenance (AM) responsibilities, and participating in process improvement activities are also part of the role. You will maintain scheduled throughput to meet team goals for reliability and budget standards, prepare SOP’s for new processes or operations as needed, and train other process operators. Demonstrating and understanding safety as a core value and following key safety essentials, reinforcing and coaching others to do the same, and documenting changes to center-lined parameters while recommending new process parameters are crucial. You will maintain daily production reports, exchange daily information with others, monitor the main load out area, and operate mobile equipment as needed. Generating work requests using the maintenance planning program, conducting pre-shift equipment/plant inspections, and completing required paperwork accurately are also expected. You will understand and follow established safety guidelines, consistently comply with all safety procedures (e.g. PPE, Lock Out Tag Out), and support food safety, legality, and quality programs. Maintaining product quality through adherence to good manufacturing practices, Food Safety Preventative Controls, product specifications, and quality procedures, and monitoring and documenting quality measures using analytical tools are essential. Performing other duties as needed in support of business objectives and Starbucks Mission & Values, and maintaining regular and consistent attendance and punctuality are also required.

Requirements

  • High School diploma/GED or 4 years of US military service
  • Ability to operate manual and automated batch process equipment
  • Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional projects and activities.
  • Basic math skills
  • Proficient computer skills (e.g. Microsoft Office)
  • Ability to adapt and learn quickly in a flexible work environment with consistent changes in daily responsibilities.
  • Ability to follow verbal direction and communication status of plant process to leadership & other partners
  • Ability to understand written policies and guidelines, specifications and safety standards
  • Ability to interpret raw data and make real-time process decisions
  • Technical aptitude to troubleshoot process upsets, adjustments and problem solving
  • Ability to gather, record and report on operational cost, safety and quality metrics through manual or automated systems
  • Ability to perform quality tests using analytical tools
  • Ability to work with a diverse team environment
  • Ability to work in accordance with safety, quality and sanitation standards, policies and procedures
  • Ability to work variable shifts to support business needs
  • Manufacturing (1-3 years)

Nice To Haves

  • Experience in regulated food/beverage or chemical manufacturing environment (e.g. continuous wet process)
  • Experience with wastewater systems
  • Familiarity with food safety regulatory requirements and global standards including Preventive Controls for Human Food (FDA Code of Federal Regulations) and the Global Food Safety Initiative (GFSI). Experience with the GFSI certification schemes (i.e. BRC and/or or SQF).

Responsibilities

  • Maintain a safe, clean and organized work environment.
  • Participate in GMP audits and follow up on corrective actions.
  • Perform daily sanitation tasks.
  • Isolate and lock out equipment. Write safety permits as required.
  • Trouble shoot process interruptions and identify root cause.
  • Maintain environmental parameters to ensure permit compliance.
  • Inform appropriate manufacturing partners and supervisor of machine performance irregularities to minimize the impact of production downtime.
  • Minimize production scrap, including materials and coffee product.
  • Monitor and documents soluble coffee quality using analytical tools.
  • Pull samples and conduct lab analysis, make process adjustments to meet defined specifications.
  • Collect and review all batch records.
  • Utilize and complete Autonomous Maintenance (AM) responsibilities.
  • Participate in process improvement activities.
  • Maintain scheduled throughput to meet team goals for reliability and budget standards.
  • Prepare SOP’s for new processes or operations as needed.
  • Train other process operators as needed.
  • Demonstrate and understand safety as a core value and follow the key essentials to safety as set forth by our safety resolution; reinforce and coach others to do the same.
  • Document changes to center-lined parameters and make recommendations to new process parameters through the correct channels.
  • Maintain daily production reports.
  • Exchange daily information with others.
  • Monitor main load out area and operate mobile equipment as needed.
  • Generate work requests using maintenance planning program.
  • Conduct pre-shift equipment/plant inspections and complete required paperwork accurately.
  • Understand and follow established safety guidelines, consistently comply with all safety procedures (e.g. PPE, Lock Out Tag Out).
  • Support food safety, legality and quality programs.
  • Maintain product quality through adherence to good manufacturing practices, Food Safety Preventative Controls, product specifications and quality procedures.
  • Perform other duties as needed in support of business objectives and Starbucks Mission & Values.
  • Maintain regular and consistent attendance and punctuality.

Benefits

  • medical
  • dental
  • vision
  • basic and supplemental life insurance
  • other voluntary insurance benefits
  • short-term and long-term disability
  • paid parental leave
  • family expansion reimbursement
  • paid vacation from date of hire
  • sick time (accrued at 1 hour for every 25 hours worked)
  • eight paid holidays
  • two personal days per year
  • 401(k) retirement plan with employer match
  • discounted company stock program (S.I.P.)
  • Starbucks equity program (Bean Stock)
  • incentivized emergency savings
  • financial well-being tools
  • 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
  • student loan management resources
  • access to other educational opportunities
  • backup care
  • DACA reimbursement
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