Process Manager, Lab Operations

Tempus AI•Chicago, IL

1d•$55,000 - $70,000•Onsite

About The Position

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. We are looking for a Process Manager who will work with cross-functional teams to support new assay launches and process improvement projects across our clinical testing business.

Requirements

Bachelor’s degree required
3+ years of relevant experience
Excellent communication skills
Comfortable working in a fast-paced, dynamic environment and adapting to shifting priorities.
Tech-savvy and comfortable learning and integrating new forms of technology with a steep ramp-up period
Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy
Show initiative and ability to work as part of a high-level team while working independently on mission-critical tasks

Responsibilities

Develop a deep understanding of lab systems and workflows, utilized across the testing pipeline.
Lead user acceptance testing (UAT) and help coordinate launch activities for internal tools and clinical tests.
Collect and document business and technical needs for software tools and operational procedures.
Work closely with engineering and product teams and provide input in the scoping and building of requirements, in support of internal operations and test delivery.
Assist in project tracking and status reporting, including timelines, and stakeholder communication.
Investigate product and process issues, perform root cause analysis, assess impact of the issue and escalate to leadership.
Other duties as assigned