Manager - Lab Operations

CompuNet Clinical Laboratories•Dayton, OH

1d•Onsite

About The Position

This position covers Free Standing Emergency Departments in Miamisburg, Beavercreek & Jamestown. The Manager - Lab Operations provides direction, supervision, and support to laboratory staff, ensuring alignment with the organization's mission, vision, and values. Responsibilities include managing work assignments, workflow expectations, priorities, and staff responsibilities, as well as creating and managing work schedules and bench assignments. The role involves timekeeping, attendance duties, and participation in staff selection, onboarding, training, evaluation, and development. Coaching, mentoring, and performance feedback are key, along with administering corrective action when necessary. The manager will also maintain competency in laboratory disciplines, perform testing duties, troubleshoot issues, manage departmental budgets, and ensure alignment with financial and operational objectives. Quality assurance, compliance with regulatory standards, and maintaining readiness for inspections are crucial. The position also involves developing and maintaining policies and procedures, training students and staff, and promoting ongoing learning. Safety is a key focus, requiring active support of safety programs and promotion of a safe culture. Developing and maintaining positive working relationships with internal departments, physicians, clients, vendors, and external organizations is also essential.

Requirements

Associates or Bachelor’s degree (or equivalent) in Medical Laboratory Science (MLT/MT) with ASCP registration preferred.
1-3 years of demonstrated success and experience in positions of progressively increasing responsibility in a medical lab environment.
Demonstrate integrity and accuracy in decision-making and judgment.
Demonstrated leadership skills and abilities.
Good communication skills and ability to work with people.
Schedule flexibility required for meetings and employee interactions across all shifts.
Sound reasoning ability and good independent judgment.
Ability to work within specified deadlines and timetables.
Visual acuity and hand–finger dexterity to work at a computer for extended periods.
Demonstrates complete integrity and accuracy in test performance and results reporting.
Ability to comprehend verbal and written directions.
Ability to handle stressful situations in a calm manner.
Will have exposure to biohazardous substances and hazardous chemicals.
Familiarity with and adherence to the company’s safety, ergonomic, and health policies.
Compliance with all PPE requirements when in the laboratory or other biohazard areas.
Completion of required safety training and health evaluations in a timely manner.
Ability to anticipate safety hazards, act on unsafe situations, and promote safety awareness.

Nice To Haves

ASCP registration preferred.

Responsibilities

Provide direction, supervision, and support laboratory staff in alignment with the organization's mission, vision, and values.
Communicate clearly and consistently regarding work assignments, workflow expectations, priorities, and staff responsibilities.
Assist in creating and managing work schedules and bench assignments to ensure adequate staffing and competency maintenance.
Perform timekeeping and attendance-related duties, including documentation of worked hours, absences, vacation, and leave requests.
Participate in the selection, onboarding, training, evaluation, and development of staff.
Provide coaching, mentoring, and performance feedback to team members.
Administer corrective action and performance improvement plans when necessary.
Build and sustain a culture of engaged caregivers.
Maintain competency in assigned laboratory disciplines and perform testing duties as needed.
Maintain phlebotomy competency when required by location.
Participate in technical bench coverage, including weekends and holidays, according to departmental schedules.
Troubleshoot technical and operational issues and coordinate resolution efforts.
Assist with communication and follow-up with physicians, clients, and other healthcare providers as needed.
Manage departmental budgets, expenses, and FTE allocations to ensure alignment with financial and operational objectives.
Maintain competency and perform duties of laboratory staff as required.
Complete other duties as assigned within the expected timeframe.
Assist with quality assurance and quality improvement initiatives.
Support departmental compliance activities to ensure adherence to regulatory, accreditation, and company standards.
Maintain continual readiness for inspections and accreditation surveys.
Participate in root cause analyses and implementation of corrective and preventive actions.
Ensure completion of required company documentation within established timelines.
Assist with the development, review, update, and maintenance of laboratory policies, procedures, and technical documentation.
Ensure compliance with document control requirements and regulatory standards.
Participate in the training and education of medical laboratory science students, new employees, and existing staff.
Assist with oversight of staff competency assessments and professional development activities.
Promote ongoing learning and technical excellence within the department.
Actively support and participate in departmental and organizational safety programs.
Promote a culture of safety and ensure compliance with all safety, infection control, and occupational health policies.
Identify and report safety concerns and participate in corrective actions as needed.
Develop and maintain positive working relationships with internal departments, physicians, clients, vendors, and external professional organizations.
Promote collaborative communication and teamwork across the organization.