Process Lead
About The Position
The Process Lead is a skilled subject matter expert and key member of the line leadership team in a high-speed, complex manufacturing environment. The role advances Hershey Lean and Total Productive Maintenance (TPM) by analyzing and redesigning processes, strengthening operator and mechanic capabilities, and implementing practical improvements to reduce losses, improve line efficiency, and support consistent product quality. The Process Lead works largely independently and collaborates with operations, maintenance, engineering, and business unit partners to turn performance data and shop-floor insights into sustainable operational improvements.
Requirements
- Bachelor's degree required.
- At least 3 years of relevant experience in process improvement, manufacturing operations, engineering, quality, or a related field.
- Strong leadership, coaching, communication, and stakeholder collaboration skills.
- Working knowledge of packaging and processing equipment operations.
- Strong problem-solving, root-cause analysis, data collection, and data analysis capabilities.
- Ability to work independently, take ownership, and translate floor-level issues into clear action plans.
Nice To Haves
- Engineering or a related discipline.
- Experience in an automated manufacturing environment.
- Experience with Lean Manufacturing, Lean Six Sigma, and TPM.
Responsibilities
- Map current-state manufacturing processes, including steps, systems, handoffs, failure points, and sources of waste.
- Design and document future-state processes, work standards, and implementation requirements that simplify work and improve clarity.
- Develop standards for line activities such as changeovers, and coach operators and mechanics to execute those standards consistently.
- Develop and manage equipment centerlines and visual management systems that support Daily Direction Setting.
- Analyze line performance and loss data to identify trends, determine root causes, prioritize top losses, and recommend action plans.
- Lead structured daily problem solving and data-driven planning across multiple production lines.
- Coordinate and monitor implementation of process changes, including adoption, training, and transition activities.
- Maintain accurate, accessible process documentation and update records as standards and processes change.
Benefits
- Medical, dental, and vision coverage beginning on Day 1.
- Wellness programs supporting physical and mental health.
- Competitive pay.
- Annual incentive opportunities.
- 401(k) with company match.
- Paid time off and company holidays.
- Flexible ways of working where applicable.
- Career development programs, learning opportunities, and internal mobility.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
