Process Improvement Specialist

Trinity Health • Fort Lauderdale, FL

1d • Hybrid

About The Position

This role is responsible for measuring and monitoring performance, organizational effectiveness, and program impacts through quantitative and qualitative data analysis. The specialist will identify trends or issues, collaborate with key stakeholders to determine vision, data types, tools, and technology for measuring departmental program performance. They will optimize tools, technology, and systems to aid in leadership staffing and efficiency, develop metrics, reports, and dashboards, and compare results against expected performance objectives. A key aspect of this role is identifying process improvements and redesigning processes based on performance metrics and reports. The specialist will also assist and participate in planning, defining, and validating workforce analytics, strategy, and methodology, as well as provide departmental and program coordination support.

Requirements

• Bachelor's degree in Industrial Engineering, Business Administration/Management, Data Analytics, Health Informatics or a related field
• Minimum of 1-3 years of related Health Care, Process Improvement, Productivity, or Analytic experience.
• Internship in healthcare will be considered.
• Strong analytical and problem solving skills.
• Proficient in Microsoft Office Suite.
• Strong Excel skills are necessary.
• Strong interpersonal, consultative and relationship building skills.
• Detail-oriented with a high level of organizational skills.
• Flexibility with the ability to handle and prioritize competing and multiple tasks/projects in a timely and organized manner.
• Ability to quickly learn new applications and technical skills, including implementation and administrator skills.
• Must be discrete and maintain the highest confidentiality with extremely sensitive data
• Executive Level Communication and Presentation Skills
• Data Analytics (Advanced Excel, SQL, Custom Reporting, Dashboard, etc.)
• Ability to produce, interpret and communicate data for business owner
• Must live in South Florida

Nice To Haves

• EPIC experience preferred
• Green Belt preferred.
• Understanding of database query tools is a plus.
• Project Management (Lean Six Sigma Black Belt or PMP nice to have)

Responsibilities

• Measures and monitors performance, organizational effectiveness, and program impacts, through quantitative and qualitative data analysis.
• Identifies trends or issues through analysis.
• Provides support in collaborating with key stakeholders and customer groups to determine general vision, data types, tools, and technology to measure performance of the various Departmental Programs.
• Optimizes tools, technology, and systems to help plan leadership staffing and work more efficiently.
• Develops metrics, measures, reports, and dashboards to support key stakeholder and customer group needs.
• Compares results against expected performance objectives.
• Identifies process improvements and redesigns processes based on performance metrics and reports.
• Assists and participates in planning, defining, and validating workforce analytics, strategy, and methodology for the organization.
• Assists with Departmental and program coordination duties.

Benefits

• Comprehensive benefit packages available, including medical, dental, vision, paid time off, 403B, and education assistance
• Retirement savings program with employer matching

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level