Process Improvement Specialist
About The Position
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. Position Purpose: Identify and implement enterprise wide process improvement activities utilizing LEAN/Six Sigma, Plan-Do-Study-Act (PDSA) or similar methodologies to support business infrastructure and procurement of new business opportunities Support the development, prioritization and execution of performance improvement projects utilizing LEAN/Six Sigma, PDSA or similar methodologies for all process improvements Assist with the implementation and training of functional areas regarding process engineering maintenance plans and staff trainings to improve effectiveness Collect, monitor and evaluate project key performance metrics and develop project status reports Facilitate cross functional improvement teams following DMAIC (Define, Measure, Analyze Improve Control) roadmap or similar improvement process Communicate gaps in process designs and implementations to upper management Performs other duties as assigned Complies with all policies and standards
Requirements
- Bachelor's degree in related field or equivalent experience.
- 4+ years of LEAN, Six Sigma or similar process improvement experience within the healthcare industry preferred.
- Previous working knowledge of process mapping and design, statistical applications and project management software.
Nice To Haves
- LEAN/Six Sigma Green Belt, CAPM-PMI - Certified Associate of Project Management preferred.
- Black Belt or PMP preferred.
Responsibilities
- Identify and implement enterprise wide process improvement activities utilizing LEAN/Six Sigma, Plan-Do-Study-Act (PDSA) or similar methodologies to support business infrastructure and procurement of new business opportunities
- Support the development, prioritization and execution of performance improvement projects utilizing LEAN/Six Sigma, PDSA or similar methodologies for all process improvements
- Assist with the implementation and training of functional areas regarding process engineering maintenance plans and staff trainings to improve effectiveness
- Collect, monitor and evaluate project key performance metrics and develop project status reports
- Facilitate cross functional improvement teams following DMAIC (Define, Measure, Analyze Improve Control) roadmap or similar improvement process
- Communicate gaps in process designs and implementations to upper management
- Performs other duties as assigned
- Complies with all policies and standards
Benefits
- competitive pay
- health insurance
- 401K and stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- a flexible approach to work with remote, hybrid, field or office work schedules
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
