Process Improvement Specialist (1 year contract)

GFL Environmental Inc.•Vaughan, ON

9d•Onsite

About The Position

GFL Environmental is seeking a highly intelligent, independent, and driven Process Improvement Specialist for a 1-year contract. This role is part of the Treasury & Shared Services – Business Process & Special Projects team and will focus on the Cash Applications department. The specialist will lead a comprehensive study of the department, including process discovery, SOP updates, pain point identification, solution scoping with ROI, and implementation to address system gaps and workflow improvements.

Requirements

3+ years of experience as a Business Analyst, Process Improvement Specialist, or similar strategic role, with a proven track record of leading process improvements.
University degree in Business, Finance, or a related field.
Advanced expertise with Excel/Google Sheets, PowerPoint/Google Slides, and process mapping tools (e.g., LucidChart, Visio).
Expert ability to write comprehensive SOPs.
Exceptional analytical skills with a proven ability to independently identify root-cause issues and build compelling business cases.
Highly self-directed with the ability to manage multiple priorities, drive a project methodology forward without micromanagement, and confidently navigate ambiguity.
Excellent communication skills to present complex ideas clearly to leadership.
Valid work authorization in the country where the job is located is required.

Nice To Haves

Subject matter expertise in the realm of cash applications.
Experience with ERP systems and working through large-scale system integrations.

Responsibilities

Independently develop a comprehensive understanding and summary of current state cash application processes and systems.
Review and update Standard Operating Procedures (SOPs) according to existing or new processes.
Utilize process mapping techniques to document current-state and future-state processes and systems.
Identify structural bottlenecks, system pain points, and operational inefficiencies.
Scope out actionable solutions.
Develop and present proposals to management, supported by ROI calculations and data.
Actively assist in and drive the rollout and implementation of approved initiatives.
Partake in testing for process or system changes (UAT), and identify and document testing gaps.
Performs other duties as assigned.