Process Improvement Senior Analyst

The Ohio State University

9d • Onsite

About The Position

The Process Improvement Senior Analyst serves as an internal consultant leading process improvement initiatives across the mission areas of the Cancer Program and OSUWMC. The role interfaces with all levels of the organization and leads and facilitates cross-functional teams to improve processes. It identifies and removes barriers to achieving process improvement goals and proactively identifies opportunities that can significantly affect organizational goals.

The position requires exceptional problem-solving and change-management capabilities, advanced leadership and coaching skills, advanced data analytics, and strong project-management skills. The portfolio includes projects ranging from small rapid-cycle projects to larger DMAIC initiatives. The department is located at Ackerman Building, 660 Ackerman Road, and projects may require travel throughout the James and Ohio State University Medical Complex. Primary working hours are 8:00 a.m. to 5:00 p.m., but may shift for project needs, including early- or late-day team facilitation and night-shift observation.

Requirements

• Master's degree in operations management or industrial engineering, or equivalent, with at least 4 years of relevant experience; or a bachelor's degree in industrial engineering or equivalent with at least 8 years of relevant experience.
• Significant experience in performance/process improvement, change management, and DMAIC/Lean implementation.
• Experience managing, executing, and sustaining major change initiatives with quantifiable results, partnered with project management experience.
• Excellent analytical, written and oral communication, and project management skills.
• Proficiency in the use of simulation software tools.
• Ability to facilitate large cross-functional groups.

Nice To Haves

• Lean/Six Sigma certification or PMP.
• Health care experience.

Responsibilities

• Lead process improvement initiatives across the mission areas of the Cancer Program and OSUWMC.
• Interface with all levels of the organization.
• Lead and facilitate cross-functional teams to improve processes.
• Identify and remove barriers that prevent successful attainment of process improvement goals.
• Proactively identify process improvement opportunities that can significantly impact organizational goals.
• Plan and implement a diverse portfolio of projects, from small rapid-cycle projects to larger DMAIC initiatives.
• Apply data analytics, including operations research and statistical analysis, to determine optimal solutions.
• Support change management and sustain major change initiatives with quantifiable results.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior