Process Improvement Manager - Corp
About The Position
The Process Improvement Manager leads and supports cross-functional strategic projects using structured project management methodologies to deliver value to Dollar General. The role defines project scope, timelines, milestones, resources, and success metrics; aligns work with business priorities; and tracks progress against plans. It applies formal project management practices, including planning, status reporting, risk management, stakeholder communication, and documentation, to support consistent project execution. The position supports strategic planning and process review and improvement projects that enhance corporate performance. It analyzes processes and performance using data collection, time studies, and productivity assessments; identifies root causes and improvement opportunities; and recommends actionable solutions. The role partners with Supply Chain, Store Operations, Merchandising, IT, Finance, and other department leaders and support functions to develop and deploy improvements, remove constraints, justify investments, improve service, and reduce expense.
Requirements
- Bachelor's degree in Business, Supply Chain, or Industrial Engineering, or equivalent professional experience.
- Minimum of 5 years of relevant work experience.
- Ability to identify potential drivers of emerging problems, determine root causes, and generate solutions.
- Ability to partner, coordinate, and influence across all levels of management.
- Ability to prioritize projects based on solution impact, implementation time, or leadership direction.
- Strong communication and stakeholder management skills across all levels of the organization.
- Strong analytical and process mapping skills.
- Knowledge of project management methodologies.
- Ability to create and execute implementation plans for rollouts.
Nice To Haves
- Advanced degree preferred.
- Project Management Professional (PMP) certification preferred.
- Industrial engineering experience preferred.
- Six Sigma and/or Lean Six Sigma experience preferred.
Responsibilities
- Lead and support cross-functional strategic projects using structured project management methodologies.
- Define project scope, timelines, milestones, resources, and success metrics; align projects with business priorities and track progress.
- Apply project management practices, including planning, status reporting, risk management, stakeholder communication, and documentation.
- Support the identification, evaluation, implementation, and execution of processes that improve efficiency and effectiveness.
- Support strategic planning, process review, and process improvement projects to enhance corporate performance.
- Analyze processes and performance through data collection, time studies, and productivity assessments.
- Identify root causes, evaluate improvement opportunities, and recommend actionable solutions to optimize performance.
- Partner with Supply Chain, Store Operations, Merchandising, and other department leadership to develop and deploy process improvement initiatives.
- Work with IT, Finance, and other support functions to remove constraints, justify investments, and implement solutions that improve service and reduce expense.
- Design and execute analyses to size the potential impact of problems or solutions.
- Create and execute implementation plans for rollouts.
- Lead multiple priorities and projects, typically 3–5.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
