Process Improvement Lead
About The Position
As a Process Improvement Lead, you are a catalyst for operational excellence and transformation, shaping how we work today and into the future. This role leads initiatives that simplify processes, eliminate inefficiencies, and deliver measurable results through structured methodologies and strong stakeholder partnerships. By championing a culture of curiosity, discipline, and innovation, this role will empower leaders and teams to embrace continuous improvement as a core driver of organizational success, unlocking efficiency and value across the organization. As a foundational member of the change and process improvement team, this role will help shape and implement the standards, framework, tools, and governance that support enterprise-wide transformation.
Requirements
- Bachelor’s degree in business, Engineering, or related field.
- Minimum 5 years of progressive experience in process improvement, operational excellence or related field.
- Minimum 3 years leading complex, cross-functional improvement initiatives.
- Lean Six Sigma Green Belt required; Black Belt preferred.
- Experience developing governance frameworks, standards, and scalable solutions for process improvement using Kaizen and Lean Six Sigma methodologies.
- Proven ability to lead structured process improvement initiatives with measurable results.
- Experience developing and applying process improvement frameworks, standards, and governance.
- Skilled in end‑to‑end process assessment, improvement design, and benefits tracking.
- Effective facilitator and coach across all levels of the organization.
- Strong communication, presentation, and stakeholder‑influencing skills.
- Strategic thinking with the ability to anticipate challenges and adapt in dynamic environments.
- High autonomy with strong prioritization and time‑management capabilities.
- Proficiency with digital tools (e.g., Power BI, Power Automate, SharePoint, Teams, Copilot).
- Competence in process mapping and workflow visualization (e.g., Visio).
- Ability to integrate management and operational principles into improvement work.
Nice To Haves
- PMP or Agile and PROSCI would be an asset.
Responsibilities
- Lead Process Improvement Initiatives: Oversee a portfolio of improvement projects aligned to organizational priorities. Conduct end‑to‑end process evaluations to identify gaps and optimization opportunities. Design and implement improvement plans with clear objectives, timelines, and KPIs. Track progress and report measurable benefits to initiative owners and senior leaders.
- Build Organizational Capability: Champion a culture of continuous improvement across the organization. Support the development and adoption of enterprise standards, frameworks, and tools. Coach leaders and teams to apply improvement methodologies effectively. Create and deliver training, workshops, and resources to strengthen capability. Produce insights and dashboards to demonstrate impact and guide future strategies.
- Strengthen Strategic Partnerships: Serve as a trusted advisor to business leaders on improvement priorities and opportunities. Collaborate with cross‑functional partners—including People & Culture, IT, PMO, Legal, and Communications—to develop integrated solutions. Stay current on best practices, trends, and emerging technologies in process improvement. Influence decision‑making to support innovation, agility, and sustainable change.
Benefits
- Competitive compensation aligned with internal classification and pay bands
- Comprehensive benefits, including health and dental coverage and pension benefits
- Vacation starting at three weeks, plus paid time-off programs that support balance
- Opportunities for learning and professional development
- A respectful, inclusive work environment that values collaboration and diverse perspectives
- Flexible work arrangements, where operationally feasible
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
